Dominique Gatlin-Clary
Las Vegas
Summary
Operations and Ramp Supervisor with extensive experience in ground operations, safety compliance, team leadership, and on‑time performance in fast‑paced airport environments. Proven ability to lead diverse teams, coordinate with multiple departments, maintain equipment readiness, and uphold safety and security standards. Strong background in customer service, incident prevention, and operational decision‑making. Dedicated to fostering a positive, inclusive, and high‑performance work culture.
Overview
9
9
years of professional experience
Work History
Security Officer
Four Queens Hotel & Casino
Las Vegas, NV
11.2020 - Current
- Monitored surveillance systems to ensure safety and security of guests and staff.
- Conducted regular patrols of property to identify and address potential security threats.
- Responded promptly to incidents, providing assistance and coordinating with emergency services as needed.
- Enforced hotel policies and procedures to maintain a safe environment for all patrons.
- Trained new security personnel on operational procedures and emergency response techniques.
- Investigated reported incidents, documenting findings and implementing corrective measures as necessary.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Ramp Service Agent Supervisor
Worldwide Flight Services (WFS)
Las Vegas, NV
10.2020 - 11.2025
- Collaborated with team members to streamline cargo loading procedures, enhancing overall efficiency in operations.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated ground crew activities to complete objectives on schedule.
- Loaded and unloaded cargo efficiently, minimizing delays in aircraft boarding process.
- Supported the successful launch of new routes by coordinating required ground services efficiently.
- Trained and mentored team members to enhance productivity and maintain operational excellence.
- Monitored performance metrics, identifying trends and areas for improvement to drive team success.
Steward
Trump International Hotel
Las Vegas, NV
02.2017 - 10.2020
- Maintained cleanliness and organization of kitchen and dining areas to ensure optimal operational efficiency.
- Operated dishwashing equipment to achieve high standards of sanitation and hygiene.
- Assisted culinary staff by preparing ingredients and ensuring timely delivery of clean utensils.
- Trained new team members on safety protocols and proper use of cleaning tools and equipment.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
- Handled challenging situations with tact and professionalism, resolving passenger complaints and concerns.
- Greeted guests and asked open-ended questions to help determine needs and offer options.
- Participated in routine safety drills as part of emergency preparedness measures onboard the vessel or hospitality establishment.
- Maintained inventory accuracy, conducting regular stock checks and ordering supplies before depletion.
Education
No Degree - Computer And Information Sciences
Weber State University
Ogden, UT12-2016
High School Diploma -
Las Vegas High School
Las Vegas, NV06-2015
Skills
- Report writing
- Incident reporting
- Security guard license
- General securityRamp Operations & Ground Support
- Team Leadership & Coaching
- Safety & Compliance (SIDA, GSE, OSHA)
- On‑Time Performance Management
- Scheduling, Bidding & Payroll
- Training Oversight & Tracking
- Incident Prevention & Reporting
- Cross‑Department Coordination
- Customer Service Excellence
- Problem‑Solving & Decision‑Making
- Equipment Readiness & Resource Allocation
- Administrative & Clerical Accuracy
Timeline
Security Officer
Four Queens Hotel & Casino
11.2020 - Current
Ramp Service Agent Supervisor
Worldwide Flight Services (WFS)
10.2020 - 11.2025
Steward
Trump International Hotel
02.2017 - 10.2020
No Degree - Computer And Information Sciences
Weber State University
High School Diploma -
Las Vegas High School