April Levy

• Managed the crew on a daily basis
• Opened and closed the facility. This included counting multiple cash tills, closing out the day, counting the safe and poker bank, closing out servers at the end of their shifts
• Receiving shipment for the redemption store, keeping track of inventory, shrink and broken products
• Trained the crew in multiple positions
• Managed the restaurant and bar when needed
• Served tables in the restaurant, made drinks from the bar when needed
• Maintained an inventory system of over 100 products using a database that allowed for creating an electronic packing list.
• Creating pricing and maintaining signage within the redemption store
• New product merchandising
• Helped in the facility kitchen when needed. Worked on the cooking line, dishwasher, expeditor, and food runner if needed.
• Participated in the interview processes and hiring of crew members
• Run and overseen corporate and private events within the facility
• Input new crew member information into multiple databases.

• Run stock for different department
• Reshops
• Fast Service helping out the front end when the lines get too long
• Help out with the fulfillment team when their orders get too high
• Pull one for ones for the department
• Train incoming team members in the market department
• Guest services; returns, gift card inquiries, questions about store policy

● Sign off on delivery paperwork for the produce, dairy and frozen trucks

● Assist alcohol vendors with stocking and ordering product for shelves

● Changing end caps and shelving when new planograms came out

• Select grocery items according to the order the customer places online,
• Adhere to strict guidelines when choosing produce, dairy, and raw meats,
• Complete the selections by the designated time selected by the system,
• Quality check the customer orders to ensure that all items are accounted for,
• Answer all incoming call directed to the department,
• At the appropriate time collect all of the customers order and deliver it to their vehicle,
• Advise them of all changes that may have occurred with their order, Load the order for the customer

• Dispatching drivers from our facility to the ports,
• Data entry required for the generation of invoices,
• The creation of overweight permits on the LADOTD website,
• Data entry of each truck drivers time,
• Acquired a TWIC card to allow me into facility and ports

• Interviewing applicants,
• Completing hiring paperwork,
• Keeping record of applicants in four different cities.

• Review Release of Information requests for validity according to applicable state or federal statutes,
• Returns inappropriate authorizations and requests to the requester,
• Look up medical record numbers, fill out guides and pull medical records, if so directed,
• Review the requests to determine which records are needed,
• Scans the medical record and chooses the appropriate information to be photocopied,
• Maintains confidentiality by keeping all information seen and heard in the facility in the strictest confidence,
• Maintains productivity, quality assurance and customer service standards,
• Answers and conducts business on the telephone routinely while maintaining excellent customer service skills,
• Performs work at assigned site(s) in accordance with the facility specific procedure and IOD Incorporated policies and procedures,
• Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure,
• Certifies the copies of medical records when requested,
• Prepares copies for mailing, by weighing and affixing postage or by processing the mail through the facility Mail Room

• Recorded and filed patient data and medical records,
• Carefully reviewed medical records for accuracy and completion as required by insurance companies,
• Strictly followed all federal and state guidelines for release of information,
• Wrote clear and detailed clinical phone messages for physicians,
• Directed patient flow during practice hours, minimizing patient wait time,
• Scheduled patient appointments,
• Completed registration quickly and cordially for all new patients,
• Provided administrative support for five physicians,
• Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information,
• Confirmed patient information, and collected copays,
• Consistently informed patients of their financial responsibilities prior to services being rendered