April Martinez
Panorama City,CA
Summary
Driven by a strong work ethic and exceptional customer service skills, I significantly enhanced guest satisfaction at Calabasas Tennis & Swim Center. Skilled in cash handling and guest engagement, offering friendly and adaptable demeanor, eager to learn and thrive in dynamic setting. Contributes to team-oriented environment that values customer service excellence. Ready to use and develop multitasking and interpersonal skills in a retail role.
Work History
Community Service Waitress
Calabasas Tennis & Swim Center
03.2022 - 03.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Expedited food orders when necessary, minimizing wait times for guests without sacrificing quality or presentation standards.
- Increased repeat business through friendly, professional interactions with guests during their dining experience.
- Contributed to positive team atmosphere by collaborating effectively with coworkers and management.
- Upheld a professional appearance and demeanor at all times, acting as a positive representative of the restaurant brand.
- Used cash registers and credit card machines to cash out customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Kinesiology
06-2026
High School Diploma -
06-2024
Skills
- Communication
- Motivational skills
- Business leadership
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Ethical leadership
- Social media promotion
- Collaboration
- Decision-making
Accomplishments
- Senior Class President helped organize and create events and fundraisers for my senior class
- Sports manager assisted numerous sports teams and helped the coach manage them
Languages
Spanish
English
Timeline
Community Service Waitress - Calabasas Tennis & Swim Center
03.2022 - 03.2022
Glendale Community College - , Kinesiology
James Monroe High School - High School Diploma,
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