Molly Glass
Louisville,KY
Summary
My ability to strategize and solve problems collaboratively, as well as independently while keeping the best interest of those around me in mind, has prompted me to become a valuable asset in my past experiences. By working with the same company for 6 years now, I have been able to meet many different types of people and adjust my leadership to fit the needs of all my employees, athletes, and patrons. These characteristics have led me not only to become the leader I am today, but also has taught me valuable, real-world lessons.
Overview
5
5
years of professional experience
Work History
Aquatics Supervisor
Plainview Swim And Tennis Center
05.2022 - Current
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Supervised aquatic staff and administered performance evaluations to communicate expectations
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Scheduling Manager
Plainview Swim And Tennis Center
05.2020 - Current
- Scheduled 60+ lifeguards and additional staff to provide adequate coverage of pool areas during operating hours as well as ensuring optimal amounts of customer service.
- Collaborated with managers, lifeguards, and the Director of Parks and Recreation to determine appropriate staffing levels based on fluctuating patron numbers each day.
- Assisted in scheduling workers for numerous events the city hosts
Head Manager
Plainview Swim And Tennis Center
05.2018 - Current
- Elevated to a managerial position within the initial two months of employment, credited to my innate leadership capabilities.
- Built collaborative relationships with key company leaders to solve challenges and elevate service based on customer feedback.
- Directed and oversaw maintenance records and incident reports.
Lifeguard
Plainview Swim And Tennis Center
05.2018 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Swim and Dive Coach
Plainview Swim And Tennis Center
05.2019 - 07.2023
- Utilized my extensive lifelong sports expertise to devise tailored training methods for athletes ranging from 4 to 18 years old, accommodating diverse skill levels and experiences.
- Regularly collaborated with presidents of various teams to review and enhance rules and protocols, ensuring an optimized experience for all participants.
- Worked closely with my pools director in order to ensure unity and respect of the facility.
- Inspired numerous children to continue their swimming and diving at a higher level.
Office Assistant
Mellow Mushroom
08.2022 - 12.2022
- Assumed the responsibilities of a full-time employee during their maternity leave period.
- Completed clerical tasks such as filing, copying, and entering receipts into the company's accounts.
- Maintained and updated office records, both digital and physical.
Head Dive Coach
Hurstbourne Country Club
05.2019 - 05.2021
- Used my expertise in the sport to promote a fun, as well as an informative environment to ensure kids enjoyed the sport and were safe in doing so.
- Developed relationships with my divers to provide ongoing support and encouragement.
- Utilized various coaching models and techniques to maximize success.
Education
Bachelor of Arts - Economics
Western Kentucky University
Bowling Green, KY04.2024
Skills
- Critical Thinking
- Public Speaking
- Analytical Thinking
- Self-Directed
- Internal Auditing
- Strategic Planning
- Attention to Detail
- Interpersonal Communication
- Conflict Resolution
Timeline
Office Assistant
Mellow Mushroom
08.2022 - 12.2022
Aquatics Supervisor
Plainview Swim And Tennis Center
05.2022 - Current
Scheduling Manager
Plainview Swim And Tennis Center
05.2020 - Current
Swim and Dive Coach
Plainview Swim And Tennis Center
05.2019 - 07.2023
Head Dive Coach
Hurstbourne Country Club
05.2019 - 05.2021
Head Manager
Plainview Swim And Tennis Center
05.2018 - Current
Lifeguard
Plainview Swim And Tennis Center
05.2018 - Current
Bachelor of Arts - Economics
Western Kentucky University
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