Driven by a strong work ethic and exceptional customer service skills. Skilled in cash handling and guest engagement, offering friendly and adaptable demeanor, eager to learn and thrive in dynamic setting. Contributes to team-oriented environment that values customer service excellence. Ready to use and develop multitasking and interpersonal skills in a retail role. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Focused on driving positive customer experiences and achieving sales targets.
Hi, I’m
April Martinez
Panorama City,CA
Summary
Overview
3
years of professional experience
Work History
Journeys Shoe Store
Sales Associate
11.2024 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Calabasas Tennis & Swim Center
Community Service Waitress
03.2022 - 03.2022
Job overview
- Contributed to positive team atmosphere by collaborating effectively with coworkers and management.
- Upheld a professional appearance and demeanor at all times.
- Used cash registers and credit card machines to cash out customers.
- Carried out complete opening, closing and shift change duties.
Education
Glendale Community College
Associate of Arts from Kinesiology
06-2026
University Overview
James Monroe High School
High School Diploma
06-2024
University Overview
Skills
- Communication skills
- Adaptability
- Motivational skills
- Leadership
- Strong work ethic
- Exceptional customer service
- Cash handling
- Professional appearance
- Decision-making
- Teamwork and collaboration
Languages
Spanish
English
Timeline
Sales Associate
Journeys Shoe Store
11.2024 - Current
Community Service Waitress
Calabasas Tennis & Swim Center
03.2022 - 03.2022
James Monroe High School
High School Diploma
Glendale Community College
Associate of Arts from Kinesiology
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