April McGhee
Wichita,KS
Summary
Growth-oriented HealthCare Management expert with a track record of 18 years of proven history in Operational Performance. Planning, healthcare analytics, operational efficiency, and revenue optimization. Extensive knowledge of MSO, Public and Private Healthcare sector. Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
18
18
years of professional experience
Work History
SR. VP of Operations
INVO Bioscience/INVO Centers- Fertility Clinics
Remote
09.2022 - Current
- Implementation of continuous improvement of business objectives
- Provide leadership and mentoring to create work environment of high performing team members
- Creating goals to elevate business and revenue
- Creating culture of best practices and innovation
- Served as acting Chief Operations Officer during medical leave of current COO
- Negotiated acquisitions of additional clinics
- Due diligence completed and presented to Board of Directors
- Fostered collaboration between providers/owners to create operational strategy to drive operational excellence
- Revolutionized Revenue Cycle by introducing global EHR system, revamping billing methods, reevaluating cost structure, Services offered and renegotiation of Insurance payor contracts
- Developed corporate strategy for Marketing, Legal Compliance, Clinical, Laboratory and Hiring processes for performance improvement and management
- Creating budget guidelines, and evaluations with clinic Providers/owners to create goals for growth within their clinic and organization
- FDA compliance, Accreditation, licensing of Fertility labs
- CAQH, Provider licensing and credentialing within clinic structure.
- Drove strategic operational and company procedural improvements resulting in 35 % increase in patient volume
VP of Operations
Vapotherm/Respicare
Tulsa Oklahoma
09.2021 - 09.2022
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across organization.
- Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing strong local presence.
- Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
- Fostered culture of continuous improvement within organization by implementing best practices in operations management and providing ongoing training for staff members.
- Cultivated strong vendor relationships, enabling effective negotiation on pricing and terms for better cost control.
- Mentored team members on best practices in operations management, fostering culture of continuous learning and growth within organization.
Sr. Director of Operations
Xpress Wellness/MedNOW
Tulsa Oklahoma
01.2016 - 09.2021
- Responsible for operations of twenty five Urgent Care facilities
- Led change management efforts to successfully implement new technologies and systems across the organization.
- Reduced costs while maintaining quality through effective resource allocation and budget management.
- Ensured compliance with industry regulations and company policies through rigorous audits and evaluations.
- Enhanced customer satisfaction by focusing on continuous improvement of products and services.
- Boosted revenue growth with strategic business development initiatives.
- Facilitated staff training programs to ensure employees were knowledgeable about the latest industry trends, best practices, and tools required for their roles.
- Collaborated with senior leaders to develop long-term strategic plans for the organization''s success.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Area Manager
NextCare/Claremore Physician
Tulsa Oklahoma
07.2006 - 01.2016
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Developed and implemented strategies to improve customer service and increase sales.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Dedicated to expanding client bases by building lasting relationships.
- Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
Education
Bachelor of Science Business Administration -
Southern New Hampshire University
New Hampshire05.2021
Associate Science Business Administration -
Southern New Hampshire University
New Hampshire05.2020
Skills
- Strategic leadership
- Policies and Procedures
- Operational Excellence
- KPI Tracking
- Procedure Implementation
- Operational management
- Performance Improvement
- People and Culture
- Employee Coaching
- Industry Expertise
- Consulting
- New Business Development
- Contract Negotiation
Timeline
SR. VP of Operations
INVO Bioscience/INVO Centers- Fertility Clinics
09.2022 - Current
VP of Operations
Vapotherm/Respicare
09.2021 - 09.2022
Sr. Director of Operations
Xpress Wellness/MedNOW
01.2016 - 09.2021
Area Manager
NextCare/Claremore Physician
07.2006 - 01.2016
Bachelor of Science Business Administration -
Southern New Hampshire University
Associate Science Business Administration -
Southern New Hampshire University