April R Olivier

• Verified headcount to ensure all inmates accounted for and secure.
• Operated control systems for interior and exterior doors to maintain security.
• Monitored cameras covering all interior and exterior areas, ensuring safety of inmates and officers.
• Managed phone, fire, smoke, and radio systems for emergency response coordination.
• Maintained accurate records of activities using computer systems for operational transparency.
• Executed daily duties efficiently, supporting overall operational effectiveness.
• Contributed innovative solutions to enhance team processes and outcomes.
• Prioritized tasks to achieve goals effectively and efficiently.

• Developed and maintained dentist and hygienist schedules to achieve office goals.
• Answered incoming calls from patients regarding emergencies and rescheduling requests, ensuring effective communication.
• Communicated appointment confirmations and addressed scheduling inquiries to enhance patient satisfaction.
• Updated appointment calendars regularly, reflecting changes and cancellations promptly.
• Managed electronic health record systems to maintain accurate patient information.
• Resolved scheduling disputes among internal stakeholders efficiently.
• Coordinated with departments regarding resource needs for specific projects.
• Maintained confidentiality of patient records while securely handling sensitive information.

• Updated business Facebook account to enhance customer engagement and promote monthly sales.
• Coordinated office activities and operations to optimize efficiency.
• Managed inventory and procured office supplies, ensuring operational continuity.
• Monitored client payments and proactively contacted clients regarding overdue accounts.
• Handled customer inquiries promptly to maintain positive client relationships.
• Maintained organized office environment to support professionalism and performance objectives.
• Delegated tasks to staff while setting clear priorities and goals.
• Consulted with managers to address issues related to employee performance, office equipment, and work schedules.

• Oversaw daily timekeeping, ensuring accurate payroll submissions.
• Managed inventory and supplies to guarantee availability of materials.
• Processed employment paperwork for new hires to facilitate onboarding.
• Conducted safety training sessions for all employees to enhance workplace safety.
• Received and inspected incoming shipments, verifying accuracy and quality.
• Placed orders based on inventory assessments to maintain stock levels.
• Collaborated with diverse teams to achieve goals and resolve product-related issues.
• Executed research and data analysis to support strategic planning initiatives.

3.5 GPA