April Osborn
Spring Hill,FL
Summary
Self-motivated Hardworking professional committed to providing outstanding customer service and assistance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
29
29
years of professional experience
Work History
Coordinator of My Special Needs Adult
Self Employment
02.1995 - Current
- Managing daily program routines for life skills training.
- Managing all aspects of financial decisions
- Finding and applying for all programs that are for a special needs adult
- Monitoring insurance ,doctor appointments , social activities, legal and daily
- Learning and working the system in each state for all available programs and functions for a special needs child then adult
- All around advocate
Owner Operator Off Shore Hair Dezine
Off Shore Hair Dezine
10.2003 - 01.2019
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
Education
Graduate - Cosmetology
Wilfred Beauty Acadmy
Toms River, NJ1987
High School Diploma -
Toms River High School East
Toms River, NJ06.1985
Skills
- Document Management
- Project Management
- Staff Supervision
- Project Coordination
- Event Planning
- Schedule Coordination
- Customer Service
- Inventory Management
- Facilities Maintenance
- Bookkeeping
- Financial Reporting
- Payroll Administration
- Multitasking and Organization
- Product ordering
Timeline
Owner Operator Off Shore Hair Dezine
Off Shore Hair Dezine
10.2003 - 01.2019
Coordinator of My Special Needs Adult
Self Employment
02.1995 - Current
Graduate - Cosmetology
Wilfred Beauty Acadmy
High School Diploma -
Toms River High School East