April Ovalle
San Antonio,TX
Summary
Seeking long term position with opportunity for experience, growth & new challenges.
Motivated, determined, reliable, hardworking, great team player with ability to adapt quickly & efficiently to different work environments. Quick at mastering skills needed to complete tasks & challenges. Ability to interact comfortably with professionals & non-professionals at all levels. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Repo Inventory Receiving Specialist
Tricolor Auto Group
01.2019 - Current
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Enhanced customer satisfaction by providing exceptional catering service and management.
- Managed a team of catering staff, ensuring top-notch service at all events.
- Trained new staff members on company policies and procedures, leading to a well-informed team capable of handling any situation.
- Established strong relationships with clients, fostering trust and loyalty in the company''s services.
Server/Bartender/Suite Attendant/Valet
TEXAS PERSONNEL SERVICE
09.2013 - Current
- (Set up, serve, prepare drinks, take food & drink orders & ensure prompt friendly service to clients)
Server/Bartender
DON STrange catering of texas
09.2000 - 11.2017
- (Load and unload trucks, set up and tear down events, preparing food, serve food, prepare drinks.)
Financial Consultant
primerica financial services
11.2011 - 02.2013
- (Assist individuals and families with becoming debt free, properly protected, and financially independent
- Life licensed by state of Texas.)
Private Billing Customer Service Representative
TEXAS MED CLINIC
02.2009 - 01.2012
- (Verify insurance for patients & clinics, address inbound calls, customer service)
- Enhanced customer satisfaction by promptly addressing billing inquiries and resolving disputes.
- Reconciled discrepancies between billed amounts and actual charges, improving overall accuracy of invoices.
- Efficiently managed high-volume workloads under tight deadlines, consistently meeting performance expectations without sacrificing quality or attention to detail.
- Contributed to a positive work environment by actively engaging in team-building activities and maintaining open lines of communication with colleagues and supervisors.
Education
Associate of Applied Science in Airframe Technology -
HALLMARK COLLEGE OF AERONAUTICS
SAN ANTONIO, TX09.2014
Associate of Applied Science in Powerplant Technology -
HALLMARK COLLEGE OF AERONAUTICS
SAN ANTONIO, TX09.2014
High School Diploma -
JUDSON HIGH SCHOOL
CONVERSE, TX01.2001
Skills
- Customer Service
- Sales, Upselling, & Marketing
- Familiar with Windows Office, Micros & NextGen system
- Insurance Billing & Insurance Verification
- Bookkeeping
- Inventory (Count & Order)
- TABC, Life License, Process Server Certification
- Detail Oriented
- Cash Handling
Timeline
Repo Inventory Receiving Specialist
Tricolor Auto Group
01.2019 - Current
Server/Bartender/Suite Attendant/Valet
TEXAS PERSONNEL SERVICE
09.2013 - Current
Financial Consultant
primerica financial services
11.2011 - 02.2013
Private Billing Customer Service Representative
TEXAS MED CLINIC
02.2009 - 01.2012
Server/Bartender
DON STrange catering of texas
09.2000 - 11.2017
Associate of Applied Science in Airframe Technology -
HALLMARK COLLEGE OF AERONAUTICS
Associate of Applied Science in Powerplant Technology -
HALLMARK COLLEGE OF AERONAUTICS
High School Diploma -
JUDSON HIGH SCHOOL
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