Connor Daniels
Olathe,KS
Summary
Results-driven professional with expertise in customer service and inventory management. Proven track record of enhancing operational efficiency and accuracy through process improvements and effective communication.
Overview
14
14
years of professional experience
Work History
Receiving and Inventory Specialist
Rally House
Leawood, KS
09.2022 - Current
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Conducted regular audits of inventory systems to identify discrepancies and streamline processes.
- Trained new staff on best practices for inventory management and safety protocols.
- Led initiatives for process improvements, resulting in enhanced operational efficiency across departments.
Real Estate Agent
Keller Williams
Olathe, KS
04.2016 - Current
- Cultivated strong client relationships through effective communication and tailored property presentations.
- Negotiated contracts, ensuring favorable terms for clients while maintaining compliance with local regulations.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Coordinated open houses and property showings, enhancing visibility and attracting potential buyers.
- Developed marketing strategies utilizing social media platforms to increase property exposure and engagement.
- Streamlined transaction processes by implementing digital tools, improving efficiency in document management.
- Maintained connections with clients to encourage repeat business and referrals.
Assistant Store Manager
Rally House
Lenexa, KS
03.2017 - 10.2019
- Led daily operations, ensuring efficient store management and customer satisfaction.
- Trained and mentored staff on sales techniques and operational procedures.
- Implemented inventory control measures, reducing stock discrepancies.
- Coordinated team schedules, optimizing labor resources for peak hours.
- Resolved customer issues promptly, enhancing overall shopping experience.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Property Manager
Sundance Bay
Kansas City, KS
06.2012 - 03.2016
- Managed property operations, ensuring compliance with company policies and regulations.
- Developed and implemented maintenance schedules to enhance property upkeep and resident satisfaction.
- Coordinated community engagement events, enhancing tenant relations and fostering a sense of community among residents.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
Education
No Degree - Culinary Arts
Johnson County Community College
High School Diploma -
Olathe South High School
Olathe, KS05-2022
Skills
- Attention to detail
- Customer service
- Inventory tracking
- Shipping and receiving
- Cycle counts
- Data management
- Verbal and written communication
- Customer relations
- Inventory control
- Teamwork and collaboration
Timeline
Receiving and Inventory Specialist
Rally House
09.2022 - Current
Assistant Store Manager
Rally House
03.2017 - 10.2019
Real Estate Agent
Keller Williams
04.2016 - Current
Property Manager
Sundance Bay
06.2012 - 03.2016
No Degree - Culinary Arts
Johnson County Community College
High School Diploma -
Olathe South High School