April Page
Sunrise,FL
Summary
Experienced professional driver adept at completing daily deliveries on time and safely. Demonstrated expertise in efficient route planning within assigned territory.
Committed to adhering to traffic laws and delivering top-quality client service.
Reliable Uber Partner with a proven background in customer service and transportation logistics. Strong skills in communication, problem-solving, and time management contribute to high customer satisfaction ratings. Experience includes efficient schedule management, rider safety, and vehicle upkeep. Skilled in multitasking, remaining calm under pressure, and resolving disputes professionally.
Overview
11
11
years of professional experience
Work History
Uber Partner
Uber Technologies Inc.
San Francisco, CA
12.2018 - Current
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Conducted thorough checks to ensure proper operation of all vehicle components
- Adhered to local driving laws while transporting passengers safely from point A to point B.
- Managed customer complaints professionally and courteously.
- Supplied tourists with relevant information on points of interest on demand
- Adhered strictly to company road regulations regarding driver behavior
- Ensured frequent updates for availability and vehicle specifics to current.
Office Manager
Eastern Metal Supply Inc.
Lake Worth, FL
06.2016 - 08.2019
- Formulated and applied standard operating procedures
- Enhanced financial planning processes through budgetary assistance
- Managed staffing assignments, coordinated timetables
- Enhanced team efficiency with structured and thorough administrative support
- Designed efficient tracking systems using Excel for employee time off
- Managed communication channels efficiently
- Ensured efficient issue resolution
- Maintained accuracy in payroll management
- Executed reconciliation of various bank statements
- Administered payroll and maintained proper documentation of employee personnel.
- Scheduled and allocated resources efficiently
- Exercised discretion in managing sensitive issues and inquiries
Addiction Technician
Baynan Treatment Center
Fort Lauderdale, FL
09.2013 - 03.2016
- Offered indirect clinical support to addiction clients through personal and group sessions under a licensed Drug Counselor
- Monitored client progress by conducting assessments, tracking data, and providing feedback to clinicians.
- Conducted drug screens using urine and saliva samples to ensure compliance with program requirements.
- Collaborated with licensed healthcare professionals within a multidisciplinary team approach to treatment planning.
- Educated clients about the dangers of substance abuse through supervised individualized counseling sessions.
- Engaged in continuous learning through attendance at staff meetings and trainings related to addiction treatment advancements.
- Supported licensed Drug Counselor by providing supervised therapeutic interventions
Education
Bachelor of Science - Counseling And Applied Psychological Sciences
Arizona State University
Tempe, AZ12-2029
High School Diploma -
Hollywood Hills High School
Hollywood, FL08-2008
Skills
- Efficient driving
- Route Planning
- Punctuality
- Directional sense
- Customer Service
- Time Management
- Passenger transportation
- Vehicle Maintenance
- Situational Awareness
- Navigational tools
- Valid Driver's License
- Customer Relationships
- Safety Equipment Verification
- Map Reading
- Communication and Interpersonal Skills
Timeline
Uber Partner
Uber Technologies Inc.
12.2018 - Current
Office Manager
Eastern Metal Supply Inc.
06.2016 - 08.2019
Addiction Technician
Baynan Treatment Center
09.2013 - 03.2016
Bachelor of Science - Counseling And Applied Psychological Sciences
Arizona State University
High School Diploma -
Hollywood Hills High School