April Pate
Goodlettsville,TN
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Overview
18
18
years of professional experience
Work History
Director of Payroll
Workwear Outfitters
Nashville, TN
04.2022 - Current
- Implementing and ensuing Canadian payroll move from Dayforce to Workday is successful and seamless for employees
- Conducting data manipulation and validation system on system matches ensuring clean year end processing
- Oversee Canadian payroll for 2 business numbers, 8 provinces including Quebec
- Direct US multi-state (30) payroll including California
- Ensure payroll compliance among multiple states and provinces
- Coordinated with Engineers to initiate and implement use of electronic time tracking illuminating manual
- Continuous cooperation with Engineers in upgrade implementation of incentive directive system for piece rate
- Head US and Canada year end processes through Deforce and Workday
- Developed strong inner relations between departments ensuring coordination across teams.
Payroll Support/Project Manager
Asurion
Nashville, TN
09.2019 - 03.2022
- Successfully find the Nevada Minimum Wage Overtime Project by conducting a comprehensive review of al requirements and existing test documentation, providing a clear understanding of system processes and calculations, enabling the identification and pursuit of optimal solutions
- Streamlined the T2200 year end process through integration of Concur, payroll, and Workday reports, achieving seamless transfer from UKG to ADP for efficient bank submissions and live check distribution, achieving cost
- Head US and Canada year end processing through UKG Concur, and Workday establishing a team of six analysts.
Payroll System Supervisor
Aramark
Nashville, TN
01.2014 - 09.2019
- Reviewed, tested and troubleshot UtPro remotely or onsite daily for 30-million-dollar implementation to prepare Utipro SME during 30-million-dollar payroll implementation for a period of 4 years
- SME over newly designed Severance package creating 100% timely completion for all received and submitted expertise
- Led the identification and comection of benefit deduction errors company-wide, ensuring timely employee refunds and adjustments
- Successfully managed the retrospective rectification of accounts up to one year, amounting to
- Conducted SRP eligibility and setup emor project for 50 employees resulting in refunds and amears for others
- Executed Payroll ACH fe each pay cycle resulting in 250,000 employees timely pay
- Canada payroll implementation middleware project resulting in only user emors receiving recognition
- Triaged and researched post go live middleware US production data erors for 100% employee data accuracy
- Streamlined company policies and processes, achieving policy standardization and full regulatory compliance while consolidating pay groups during the Six Sigma Pay Group Realignment Project
- Developed strong inner relations between departments resulting in recognition by Higher Education HR Business Segment for outstanding customer service (2 years.
Lead Payroll Coordinator
SMS Holdings
Nashville, TN
01.2007 - 01.2014
- Transitioned manual submission of payrolls to emetonos by assisting field managers with extra training
- Eficient the rapid integration and execution of payroll for 500 employees within a three-day period post ensuring accurate and timely processing that achieved a 100% success rate
- Recognized with a bonus for outstanding project management and performance
- Conducted training to help Managers, Ms and RVPS understand role in Payroll helping to reduce manual payment requests
- Awarded VP of the month 04/2013
- Strategically trained and mentored over 50 field managers and Regional Vice Presidents (RVP), enhancing their understanding of payroll processes
- This initiative significantly reduced enons, ensuring seamless operations and yielding annual savings of over $61,000.
Education
MBA Certification in Project Management -
DeVry University
Nashville, TN01.2023
Bachelor's Degree in Technical Management, Project Management -
DeVry University
Nashville, TN01.2020
Certified Payroll Professional -
Skills
- ADP Enterprise
- UKG
- Workday
- Infor
- Kronos
- TCS
- Time Plus
- Access Database
- Excel
- Office 365
- Power Point
- Vista Plus
- Mini Tab
- Word
- Middleware
- Oracle
- BI Reporting
- Platinum
- Report Smith
- Citrix
- OneWrite
- OnBase
- Service Now
- MS Project
- SharePoint
- Report Manager
Timeline
Director of Payroll
Workwear Outfitters
04.2022 - Current
Payroll Support/Project Manager
Asurion
09.2019 - 03.2022
Payroll System Supervisor
Aramark
01.2014 - 09.2019
Lead Payroll Coordinator
SMS Holdings
01.2007 - 01.2014
MBA Certification in Project Management -
DeVry University
Bachelor's Degree in Technical Management, Project Management -
DeVry University
Certified Payroll Professional -
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