April Peavey
TravelTrust
Palm Springs,CA
1
Certification
13
years of professional experience
Detail-oriented Administrative Professional with over 10 years in HR and accounts payable. Expertise in managing personnel records, vendor accounts, and compliance documentation while ensuring accuracy and confidentiality. Supports hiring and onboarding processes and serves as a primary contact for internal teams and external partners. Experienced with Microsoft Office Suite and various HRIS systems, demonstrating a quick adaptability to new technologies.
Work History
Travel Administrator
7 Months- Acted as primary point of contact for internal teams and outside partners, resolving inquiries with professional, timely communication.
- Processed onboarding paperwork and compliance documentation, coordinating logistics to ensure seamless transitions for new hires
- Maintained accurate, confidential records for 50–150 accounts, identifying and resolving discrepancies to ensure documentation was audit-ready
- Researched compliance requirements and developed repeatable procedures to systematically address recurring documentation gaps
Lead Server / Shift Lead
3 Years- Developed and managed staff schedules, ensuring optimal coverage through proactive planning and adjustments for call-outs and last-minute changes
- Acted as the go-to point of contact for staff questions, resolving conflicts in real time with tact and professionalism
- Built and maintained recurring staff schedules, planning coverage weeks in advance and adjusting for call-outs and last-minute changes
- Trained new hires on service standards and workflows, facilitating quicker integration and reducing ramp-up time
Accounts Payable Technician
5 Years- Managed 150 vendor accounts in SAP, processing 200–500 invoices monthly to ensure accuracy and minimize discrepancies
- Reviewed and approved employee expense reports and credit card receipts, ensuring compliance with policies and accuracy
- Partnered across departments to reconcile records and confirm approvals, maintaining clear, professional communication
- Supported audits and reporting by organizing and preparing requested documentation, facilitating efficient review by leadership
Office Manager / HR
6 Years 10 Months- First point of contact for a workforce of 25–200 employees on HR questions and sensitive matters, resolving what could be handled directly and escalating the rest
- Supported full hiring processes, ensuring all compliance documentation was accurate: composed offer paperwork, prepared new-hire packets, and led orientation for incoming staff
- Tracked employee status changes and reconciled payroll and benefits data across ADP and UltiPro, collaborating with departments to resolve discrepancies and ensure accurate payroll processing
- Maintained confidential personnel files and retention records; conducted periodic audits to ensure accuracy and compliance with regulations
- Researched and prepared documentation for unemployment claims and represented the company at hearings.
Education
B.S. - Technical Management (Human Resources)
A.S. - Accounting
Skills
Onboarding compliance
Travel Budget Management
Data integrity
Onboarding logistics
Verbal communication
Administrative accuracy
Systems: Microsoft Excel
Word
PowerPoint
Outlook; SAP
Workday
ADP
UltiPro
and UKG
Travel logistics
Certification
- CTA - Certified Travel Associate
- Quickbooks Training - 2026
- Certified Payroll Coordinator, The Cheesecake Factory - 2016
Timeline
Travel Administrator
TravelTrust
10.2025 - 05.2026Read More
Lead Server / Shift Lead
Alejandra's Mexican Cantina
10.2022 - 10.2025Read More
Accounts Payable Technician
Topgolf Callaway Brands
07.2020 - 07.2025Read More
Office Manager / HR
The Cheesecake Factory
09.2013 - 07.2020Read More
DeVry University
A.S. from Accounting
Read More
DeVry University
B.S. from Technical Management (Human Resources)
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