April Pendergrass-Lewis
Rosedale,NY
Summary
Adept Legal Examiner with a proven track record at the Social Security Administration, showcasing exceptional skills in claims handling. Excelled in developing effective practices for application review, managing caseloads with precision, and fostering strong relationships. Demonstrated commitment to professional growth and excellence in communication, both internally and with the public.
Overview
34
34
years of professional experience
Work History
Legal Examiner
Social Security Administration, SSA
02.1991 - Current
- Performed routine data entry or document management.
- Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
- Collaborated with team members to develop best practices for reviewing applications and maintaining accuracy.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Developed and maintained courteous and effective working relationships.
Education
Diploma -
St. Catherine’s of Sienna
At. Albans, NYDiploma -
Jamaica Highschool
Jamaica, NYComputer Science
Queensborough Community College
Queens, NYSkills
- Empathy and sensitivity
- Claims and adjudication handling
- Building community relationships
Timeline
Legal Examiner
Social Security Administration, SSA
02.1991 - Current
Diploma -
St. Catherine’s of Sienna
Diploma -
Jamaica Highschool
Computer Science
Queensborough Community College