- Exploring various forms of art, such as drawing, or painting to nurture creativity and personal growth
- Passionate about balancing physical health with mental and emotional wellness
April Phoenix
Bargersville,IN
Summary
Experienced healthcare professional with 4 years of expertise in the industry. Specializing in patient support as a Patient Care Technician, I have refined my skills in assisting with patient transports, ambulation, and updating charts. A flexible team player with a positive and upbeat nature, dedicated to delivering exceptional care to those in need.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
IU Health Methodist Hospital
06.2024 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Upheld infection control and prevention policies across different patient-facing areas.
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Bartender
Pizza and Libations
05.2023 - 05.2024
- Creating superior craft cocktails for customers
- Providing a warm and memorable experience for guests
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Patient Access Representative
Franciscan Health
12.2019 - 04.2023
- Registering patients in the ED
- Arriving patients in ambulance bay and in triage
- Outpatient and Inpatient registration as well
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Greeted and assisted patients with check-in procedures.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Trained new staff on filing, phone etiquette and other office duties.
Bartender
The Livery
08.2018 - 11.2019
- Providing excellent customer service to patrons by creating craft cocktails and serving authentic cuisine
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Bachelor of Science - Health Sciences
IUPUI
Indianapolis, IN05-2026
Skills
- Patient hygiene management
- Infection prevention
- Vital signs monitoring
- Safety protocols
- Basic life support
- Monitoring patient conditions
- Vitals documentation
- Compassionate care
- CPR certification
- Blood glucose monitoring
- High level of autonomy
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Interests
Timeline
Patient Care Technician
IU Health Methodist Hospital
06.2024 - Current
Bartender
Pizza and Libations
05.2023 - 05.2024
Patient Access Representative
Franciscan Health
12.2019 - 04.2023
Bartender
The Livery
08.2018 - 11.2019
- Basic Life Support (BLS) Certification - American Heart Association.
Bachelor of Science - Health Sciences
IUPUI
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