April Porche
College Park,GA
Summary
Highly efficient (Administrative Office Clerk) well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Industrious Office Clerk with expertise in handling all office needs and focus on optimizing system performance. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator skilled at multitasking with strong prioritization and planning abilities.
Overview
9
9
years of professional experience
Work History
Administrative Office Clerk
Success Preparatory Academy
New Orleans, LA
07.2018 - 08.2020
- Optimized system use by preparing training manual for team members covering proper clerical procedures.
- Handled client correspondence and tracked records to foster office efficiency.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Handled client correspondence and tracked records to foster office efficiency
- Optimized system use by preparing training manual for team members covering proper clerical procedures
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
Office Assistant
Foodstamphelp.org
New Orleans, LA
02.2015 - 06.2018
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Completed clerical tasks such as filing, copying and distributing mail.
- Developed correspondence letters, memos and emails.
- Created detailed expense reports and requests for capital expenditures. Rescheduling Appointments and Scheduling Appointments...
- Developed correspondence letters, memos and emails
Customer Service Associate Cashier
SP Plus Parking
New Orleans, LA
01.2013 - 05.2016
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted over 100 patients per day
Education
High School Diploma -
John F Kennedy High School
New Orleans, LA05.2004
Skills
- Data Recording
- Office Supply Management
- Data Entry and 10-Key
- Service-Oriented
- Rescheduling
- Scheduling appointments
- File and database management
- Stocking and replenishing
- Mail processing
Timeline
Administrative Office Clerk
Success Preparatory Academy
07.2018 - 08.2020
Office Assistant
Foodstamphelp.org
02.2015 - 06.2018
Customer Service Associate Cashier
SP Plus Parking
01.2013 - 05.2016
High School Diploma -
John F Kennedy High School