Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
Generic

April Preston

Pocatello,ID

Summary

Conscientious School CNA with an aptitude for coordinating parents, faculty and healthcare professionals to ensure a complete system of care for students. Educated in public health and familiar with health and safety compliance. Offering 4 years of experience as a CNA and over 20 years of outstanding administrative skills. Offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

As well as an Experienced Office Manager and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

25
25
years of professional experience
1
1
Certification

Work History

School CNA

Blackfoot School District
Blackfoot, ID
09.2021 - 05.2024
  • Responded quickly to emergency situations involving student health issues.
  • Provided direct health care services to students involving triage, evaluation, and first aid care for illness and injury.
  • Contacted parents or medical facilities when student condition warranted.
  • Administered and supervised administration of prescription medication to students.
  • Coordinated with families, school personnel and healthcare professionals on behalf of students to advocate for healthcare needs and provide medical information to appropriate parties.
  • Documented observations of student behavior, complaints or physical symptoms.
  • Reported pertinent information to authorities in cases of child endangerment, neglect or abuse.
  • Greeted and logged in students arriving at office.
  • Changed dressings on wounds.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Provided health services to students, including first aid and administering medication.
  • Implemented school policies related to health and safety of students.
  • Monitored several Type 1 Diabetics, giving insulin injections, Diabetic Pumps, Carb Counting, treating high and low blood sugars.
  • Covered secretarial duties when needed
  • Assisted in a Kindergarten class and a third grade Class Daily

CNA

24/7 Pro Solutions Home Health
Pocatello, ID
09.2020 - 08.2021
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Supported ambulation and physical therapy needs by conducting planned exercise routines
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
  • Facilitated personal hygiene management, feeding and ambulation
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Office Assistant

Health West Inc.
Pocatello, ID
06.2010 - 11.2011
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.

Legal Secretary

Eliasen Law Office
American Falls, ID
06.2007 - 12.2009
  • Acted as liaison between clients, vendors and attorneys
  • Organized and prioritized case loads of two attorneys
  • Maintained office supplies by checking stocks and placing orders
  • Docketed orders and depositions for two attorneys
  • Assisted in maintaining department attorney personnel files with utmost confidentiality
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials
  • Maintained master calendar for client appointments and court appearances
  • Recorded and monitored court appearance dates
  • Proofed documents and submitted to attorneys for review
  • Photocopied all correspondence, documents and other printed materials
  • Composed and revised legal documents such as letters and depositions
  • Drafted letters and prepared legal correspondence for attorneys and legal assistants
  • Drafted and typed grammatically correct office memos
  • Assisted in preparation of engagement letters
  • Composed and revised legal documents, including letters, depositions and court documents
  • Coordinated and scheduled meetings and telephone conferences
  • Received and disbursed all incoming mail
  • Processed summonses, subpoenas and complaints
  • Organized and maintained law libraries, documents and case files.

Office Manager

Power County Press
American Falls, ID
07.1999 - 06.2007
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
  • Oversaw office financial management, including AP/AR and payroll administration
  • Automated office operations to manage client correspondence, record tracking and data communications
  • Managed office budget to handle all needs, including inventory, postage and vendor services
  • Served as main point of contact for outside vendors
  • Scheduled appointments and maintained master calendar
  • Performed billing, collection and reporting functions for office
  • Handled supply purchases and inventory management for office operations and equipment maintenance
  • Oversaw office inventory and timely reordering of supplies
  • Enhanced customer satisfaction ratings by resolving account issues efficiently
  • Wrote professional business correspondence
  • Elevated customer satisfaction ratings by resolving client and case issues effectively
  • Supported clerical needs, including taking messages, scanning documents and routing business correspondence
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care
  • Entered invoice data into company's computer system and updated details, including customer contacts and delivery dates to keep information current.

Education

High School Diploma -

Edward C Reed High School

CNA Certification -

Nursing Assistance Idaho State University

Skills

  • Detail Oriented
  • Customer relations
  • File and data retrieval systems
  • Billing
  • Ability to prioritize
  • Computer proficiency
  • Data entry
  • Accounts payable and receivable
  • Accounts reconciliation
  • Self-directed
  • Public relations
  • Banking operations
  • Infinite Campus
  • Epipen Administration
  • Rapport Building
  • Student Health Evaluation
  • Injury Treatment
  • Acute Illness Recognition
  • Medication Administration
  • Decision-Making
  • Lice Control Procedures
  • Privacy and confidentiality
  • Minor Injury Treatment
  • Chronic Disease Management
  • Infection Control
  • Conflict resolution abilities
  • Regulatory Compliance
  • Individualized healthcare plans
  • Stress management techniques
  • Healthcare coordination
  • HIPAA Requirements
  • Communication abilities
  • Allergic reaction procedures
  • Organizational capabilities
  • Allergy management
  • Emergency Care
  • Wound Care
  • Vitals monitoring
  • Documentation
  • Treatment Preparation
  • Patient Condition Monitoring
  • Adaptability
  • Training staff
  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Active Listening
  • Effective Communication

Certification

  • CNA - Certified Nurse Assistant
  • CPR Certified
  • Basic First Aide and Life Saving Certified

Affiliations

  • Own a Creative Crafting Business
  • Love all aspects of music
  • Love spending time with my grandchildren
  • Volunteer with Camp Hodia for children with TYPE 1 Diabetes

Accomplishments

Eliasen
  • Applied and received grants from Bingham Memorial for students medical needs
  • Received my Donors Choose requests

References

References available upon request.

Timeline

School CNA

Blackfoot School District
09.2021 - 05.2024

CNA

24/7 Pro Solutions Home Health
09.2020 - 08.2021

Office Assistant

Health West Inc.
06.2010 - 11.2011

Legal Secretary

Eliasen Law Office
06.2007 - 12.2009

Office Manager

Power County Press
07.1999 - 06.2007

High School Diploma -

Edward C Reed High School

CNA Certification -

Nursing Assistance Idaho State University
  • CNA - Certified Nurse Assistant
  • CPR Certified
  • Basic First Aide and Life Saving Certified

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