April Ramirez
TX
Summary
As an experienced Crew Trainer at McDonald's, I excelled in elevating staff performance through comprehensive training in customer service and food safety. My bilingual abilities and expertise in staff education significantly enhanced team efficiency and customer satisfaction, setting a high standard for service excellence and operational organization.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
01.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Organized area and made sure it was kept in tact.
Education
In Progress of Completion - Natural Sciences
San Jacinto College
Pasadena, TXHigh School Diploma -
Clear Falls High School
League City05-2024
Skills
- Customer service
- Staff education and training
- Active listening
- Cleaning and sanitation
- Opening and closing procedures
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Crew Trainer
McDonald's
01.2021 - Current
In Progress of Completion - Natural Sciences
San Jacinto College
High School Diploma -
Clear Falls High School