April Ramirez
Mounds ,Oklahoma
Summary
Dynamic and detail-oriented professional with a proven track record at Walmart, excelling in customer service and time management. Recognized for consistently meeting quality goals and enhancing customer satisfaction through efficient order fulfillment. Bilingual communicator skilled in problem-solving and teamwork, dedicated to creating positive experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
09.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
Daycare Teacher's Assistant
Wesleyan Kiddie Kollege
03.2024 - 09.2024
- Ensuring the safety and well-being of children at all times, including during playtime, meals, and transitions.
- Assisting with the setup and implementation of age-appropriate activities, such as arts and crafts, games, and learning experiences.
- Interacting with parents, providing updates on children's activities, and communicating any concerns.
- Helping with basic childcare needs like diaper changes, potty training, and meal preparatio
Assistant Manager
Cato's Fashion
04.2021 - 09.2021
- Assisting with sales goals, ensuring smooth daily operations, and potentially contributing to merchandising and inventory management.
- Handling customer inquiries, complaints, and ensuring a positive shopping experience.
- Assisting with stock control, ordering, and potentially using inventory management system.
- Maintaining store appearance, organizing displays, and ensuring a clean and appealing environment.
Education
Epic Charter School
Oklahoma City, OKSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking
- Opening and closing procedures
- Communication
- Bilingual
- Positive attitude
Languages
Spanish
Native or Bilingual
Timeline
Daycare Teacher's Assistant
Wesleyan Kiddie Kollege
03.2024 - 09.2024
Personal Shopper
Walmart
09.2021 - Current
Assistant Manager
Cato's Fashion
04.2021 - 09.2021
Epic Charter School