April Ramoni
Woodstock,IL
Summary
Results-oriented professional with extensive experience in program management and stakeholder collaboration. Expertise in data analysis, compliance management, and training coordination, driving successful program outcomes and community engagement initiatives.
Overview
1
1
Certification
Work History
Prevention Program Coordinator
Warp Corps
Woodstock, IL
- Assisted in developing program materials and resources for participants.
- Facilitated communication between team members and external stakeholders.
- Supported data collection and reporting for program evaluation purposes.
- Implemented feedback processes to improve participant experience in programs.
- Maintained accurate records of program activities and participant information.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Developed and implemented program activities according to established goals and objectives.
Executive Director
Scott County Government
Scottsburg, IN
- Developed and implemented policies to ensure compliance with local regulations and standards.
- Led strategic planning initiatives to enhance community engagement and service delivery.
- Collaborated with department heads to align goals with county objectives and resources.
- Facilitated public meetings to gather community feedback on government programs and services.
- Oversaw budget preparation and resource allocation for various county projects and departments.
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
Branch Manager
Centra Credit Union
Clarksville, IN
- Managed daily branch operations and ensured compliance with organizational policies.
- Supervised staff to enhance service delivery and improve team performance.
- Trained new employees on products, services, and customer interaction techniques.
- Facilitated regular team meetings to discuss goals, challenges, and best practices.
- Managed staff scheduling, hiring and training processes.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Planned work schedules to maintain adequate staffing levels.
- Resolved escalated customer complaints in a timely manner.
Training Cadre Coordinator
Team Rubicon
Los Angeles, CA
- Facilitated onboarding sessions for new volunteers, enhancing their engagement and understanding.
- Collaborated with cross-functional teams to streamline operational procedures and workflows.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Delegated work to staff, setting priorities and goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Trained, interviewed and selected volunteers to become future instructors.
Corporate Trainer
Logans Raodhouse
Clarksville, TN
- Developed training materials for new employees at a casual dining establishment.
- Facilitated onboarding sessions for staff to improve operational knowledge.
- Collaborated with management to identify training needs and program effectiveness.
- Delivered engaging presentations on company policies and procedures to staff.
- Assisted in evaluating employee progress through assessments and feedback sessions.
- Provided ongoing support and mentorship to new trainers within the organization.
Education
Some College (No Degree) - Information Technology
Ball State University
Muncie, INSkills
- Program development
- Compliance management
- Stakeholder engagement
- Data analysis
- Budget oversight
- Community outreach
- Team leadership
- Staff training
- Performance evaluation
- Effective communication
- Problem solving
- Conflict resolution
- Training coordination
- Proactive mindset
- Volunteer management
- Multitasking capacity
- Attention to detail
- Interpersonal skills
Certification
Former Certified Floodplain Manager holding 100+ FEMA Certificates of Completion. Experienced Public Information Officer. Knowledge of CPR, Stop the Bleed and Applied Suicide Intervention Skills Training.
Timeline
Prevention Program Coordinator
Warp Corps
Executive Director
Scott County Government
Branch Manager
Centra Credit Union
Training Cadre Coordinator
Team Rubicon
Corporate Trainer
Logans Raodhouse
Some College (No Degree) - Information Technology
Ball State University