April Reep
Dallas,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Ds Recreational Services
05.2020 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cashier
Burlington Coat Factory Department Store
11.2022 - 03.2023
- Operated cash register for cash, credit card, and tap transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Porter High School
Porter, TX05.2023
Skills
- Customer Service
- Problem-solving
- Interpersonal communications
- Team Leadership/Teamwork
- Multitasking
- Crisis Management
- Cash Handling Expertise
Certification
- First Aid/CPR Certified
Timeline
Cashier
Burlington Coat Factory Department Store
11.2022 - 03.2023
Manager
Ds Recreational Services
05.2020 - 07.2023
High School Diploma -
Porter High School