Summary
Overview
Work History
Education
Skills
Fitness And Wellness
Volunteer Experience
Timeline
Generic

April RIOS

Seekonk,United States

Summary

I am seeking a highly rewarding career working with Portsmouth Parks and Recreation as the Assistant Director where I can leverage my managerial expertise, extensive experience in finance and healthcare, strong interpersonal and multitasking skills, and passion for fitness and wellness.

Overview

19
19
years of professional experience

Work History

Medical Assistant

Brown Dermatology
01.2022 - Current
  • Perform medical records management, including filing, organizing and scanning documents.
  • Direct patients to exam rooms, field questions, and prepare for physician examinations.
  • Clinical Duties include: Assistance in the delivery of patient care management, HCG testing, Asepsis setup/assisting with surgical procedures, Drawing medications, Sanitation and sterilization of patient rooms after each visit, Sterilize equipment to get it ready for autoclaving, filling liquid nitrogen.
  • Administration Duties include: Patient scheduling, Efficient clinical operations working with EMR ( E-Clinical) and workflow protocol, Therapeutic Communication, Communicating and Interpreting CC; Chief Complaints/History taking by conveying patient concerns.

Banquet Server

Gurney’s Resort
08.2018 - 03.2020
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Set up banquet tables and chairs based on event requirements.


Branch Operations Manager

Santander
11.2016 - 07.2018
  • Responsible for the administration and day-to-day operations of branches by resolving customer issues. Implemented and ensured staff was compliant with policies, procedures and Federal regulations. Provided administrative support to an office of employees. Functioned as the vault and/or atm custodian, to include balancing, completing branch currency ordering, maintained negotiable inventory and audit logs. Performed sporadic teller cash audits, taking a leadership role to ensure fundamental behaviors and routines were executed.
  • Trained employees on proper procedures and strategies to improve productivity.
  • Assessed employee performance and developed improvement plans.

Medical Biller

Prospect Charter Care
12.2015 - 10.2016
  • Performed billing duties necessary to ensure accurate management of account receivables. Investigation and resolution of denials from third party payers; posting of payments, denials, and/or correspondence into various patient accounting systems; posting of charges into said patient accounting systems. Acknowledge and settlement of patient/client billing inquiries.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Verified insurance of patients to determine eligibility.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

Teller Supervisor

Bank Newport
07.2005 - 04.2015
  • Overseeing the efficient operation of the branch to ensure all operational functions are completed and properly performed by the staff in a timely and efficient manner. Responsible for training and supervising bank staff with up to date policies and procedures. Scheduling bank tellers. Balancing teller draws, atm machines, cash machines and vault. Teller audits. Branch currency ordering. Ensured sound decision making with overriding and approving complex transactions. Opened and closed the branch, following security procedures.
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

Manager Certificate -

NewEngland College Of Business And Finance
Boston

Certificate - Medical Billing/Coding And Office Administration

(MTTI)
Seekonk, MA

Certificate - EMT

Emergency Training RI
Johnston, RI

Certificate - Medical Assistant

MTTI
Seekonk, MA

Skills

  • Customer Service/Communications
  • Operations Management
  • Administrative Support
  • Data Entry, filing/faxing
  • Staff Supervision/Training
  • Microsoft Office Suite
  • Organizing and Planning
  • Detail Oriented
  • Multi-Tasking
  • Emergency Response (CPR & First Aid)
  • Listens Attentively
  • Implements Decisions

Fitness And Wellness

  • Boxing Assistant Fitness Instructor
  • Stretch/Movement Instructor
  • Trx Instructor
  • Trained in Boxing, Self Defense, Spinning, Water Aerobics and Weight Training
  • Ymca and La Fitness Member- Avid fitness participant for over 20 years

Volunteer Experience

Punishment Striking Systems, Swansea, Mass

  • Responsible for weighing in and taking vitals for boxing matches.


Johnston and Cranston Fire Department, Johnston/ Cranston, RI 

EMT Trainee

  • Participated in ride along when responding to emergency calls.


Bank Newport

  • Participated with Newport Food Bank community food drive


Timeline

Medical Assistant

Brown Dermatology
01.2022 - Current

Banquet Server

Gurney’s Resort
08.2018 - 03.2020

Branch Operations Manager

Santander
11.2016 - 07.2018

Medical Biller

Prospect Charter Care
12.2015 - 10.2016

Teller Supervisor

Bank Newport
07.2005 - 04.2015

Manager Certificate -

NewEngland College Of Business And Finance

Certificate - Medical Billing/Coding And Office Administration

(MTTI)

Certificate - EMT

Emergency Training RI

Certificate - Medical Assistant

MTTI

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April RIOS