April Robinson
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Daycare Owner/Operator
Self-employed
04.1998 - Current
- Maintain high-quality child care standards based on developmentally appropriate practices.
- Stay current on guidelines to maintain compliant program operations.
- Modernize instructional plans and educational approaches to enhance children learning.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Dispatch Supervisor
RailCrew Xpress
04.2022 - 12.2023
- Directed dispatching, routing, and tracking of 30 fleet vehicles.
- Supervised team of 96 employees and provided training focused on maximizing overall performance.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Sent out drivers to assist 4-5 hourly callers based on locations, needs and worker availability.
Shift Supervisor
Taco Inn Of Lincoln
03.1997 - 10.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Education
Certificate - Information Computer Technology
Kaplan University
Lincoln NE01.2009
GED -
SCC
Lincoln NE04.2001
Skills
- Positive Communication Skills
- Fleet Dispatching
- Workplace Safety
- Paperwork Submission
- Dispatching Workers
- Handle Communications
- Dispatcher Monitoring
Timeline
Dispatch Supervisor
RailCrew Xpress
04.2022 - 12.2023
Daycare Owner/Operator
Self-employed
04.1998 - Current
Shift Supervisor
Taco Inn Of Lincoln
03.1997 - 10.2019
Certificate - Information Computer Technology
Kaplan University
GED -
SCC