Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Rogers

Sioux Falls,SD

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Sonic
Sioux Falls, SD
11.2024 - Current
  • Managed customer service inquiries and complaints in a timely manner.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Implemented quality control measures to uphold company standards.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Maintained up-to-date knowledge of company products and services.

Shift Leader

MAVERICK
Colorado Springs, CO
07.2022 - 12.2023
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.

Education

Some College (No Degree) - Medical Assistant

Intellitec College
2315 E Pikes Peak Ave Colorado Springs Co 80909

Skills

  • Budget assistance
  • Recruiting and interviewing
  • Sales monitoring
  • Sales strategies
  • Employee performance evaluations
  • Corporate social responsibility
  • Financial management

Timeline

Assistant Manager

Sonic
11.2024 - Current

Shift Leader

MAVERICK
07.2022 - 12.2023

Some College (No Degree) - Medical Assistant

Intellitec College
April Rogers