Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
April Sebek

April Sebek

NowThen,MN

Summary

Dynamic professional with a proven track record. Demonstrated leadership in improving operational efficiency and client satisfaction, with a strong commitment to excellence. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16
years of professional experience

Work History

PCA/PPM

Mains'l Services
03.2017 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Shop and Field Manager

Legacy Environmental Resorations
02.2014 - 02.2017
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Performed quality control inspections on phases of field operations.
  • Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
  • Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
  • Collaborated with multiple departments to meet operational deadlines.
  • Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
  • Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
  • Enhanced overall company reputation through exceptional client communication during all stages of the project lifecycle—promoting transparency in processes—and ensuring expectations were met or surpassed consistently.
  • Predicted and resolved operational bottlenecks, supply and tool shortages.
  • Optimized team performance through ongoing coaching, training, and development initiatives.
  • Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
  • Established clear performance metrics for field operations, enabling better tracking of progress and areas for improvement.
  • Streamlined communication between field staff and upper management, ensuring concerns and updates were effectively relayed.
  • Adapted project plans in response to unforeseen challenges, minimizing disruptions and keeping projects on target.
  • Cultivated positive work environment, addressing team concerns promptly and encouraging open communication.
  • Improved client satisfaction with meticulous project management and timely communication.
  • Oversaw successful completion of numerous field projects, maintaining strict adherence to timelines and budgets.
  • Set assertive targets for employees to drive company success and strengthen motivation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Worked alongside Insurance Companies to complete projects within the timeline.

Murphy Oil

Traveling Second Asst.
01.2009 - 01.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Restructuring employment.
  • Restructuring and Revolutionary enhancement to old stores.
  • Building Customer Service communications to provide better experiences.

Education

GED -

Elk High
Elk River, MN
06.1998

Skills

  • Time management
  • Attention to detail
  • Site inspection
  • Task delegation
  • Material procurement
  • Environmental awareness
  • Scheduling coordination
  • Documentation management
  • Site coordination
  • Safety awareness
  • Safety assessment
  • Site safety
  • Field inspection
  • Operations management
  • Staff management
  • Team supervision
  • Strategic planning
  • Quality assurance
  • Project management
  • Travel logistics
  • Industry expertise
  • Revenue generation
  • Analytics reporting
  • Cultural sensitivity
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Problem-solving abilities
  • Abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Verbal and written communication
  • Cash handling
  • Relationship building
  • Data entry
  • Analytical thinking
  • Customer relationship management
  • Employee training
  • Goal setting
  • Risk assessment

Timeline

PCA/PPM

Mains'l Services
03.2017 - Current

Shop and Field Manager

Legacy Environmental Resorations
02.2014 - 02.2017

Murphy Oil

Traveling Second Asst.
01.2009 - 01.2014

GED -

Elk High

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April Sebek