Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Shipley

Houston

Summary

Dynamic professional with extensive experience at Abbys Catering, excelling in event planning and logistics. Proven ability in team training and development, enhancing service operations. Skilled in food presentation and quality assurance, ensuring client satisfaction and operational efficiency. Adept at managing multiple tasks while fostering strong client relationships. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Expeditor

Abbys Catering
Houston
04.2025 - Current
  • Coordinated food orders with kitchen staff to ensure timely preparation.
  • Monitored inventory levels to maintain adequate supplies for events.
  • Communicated with clients to confirm catering details and preferences.
  • Collaborated with team members to enhance service operations during events.
  • Managed delivery schedules for on-time arrival of catering services.
  • Reviewed customer specifications to identify cost-effective transportation methods.
  • Provided mentorship and guidance to new kitchen team members.
  • Executed scheduling and logistics for successful event operations.

Sales Associate

Green Flame Apothecary
spring
12.2024 - 03.2025
  • Provided exceptional customer service by greeting customers and assisting with product inquiries.
  • Educated customers on product features and optimal usage to enhance sales.
  • Handled customer complaints professionally to maintain store reputation.
  • Performed cashier duties, including processing payments and issuing receipts accurately.
  • Maintained current knowledge of store merchandise and policies to assist clients effectively.
  • Trained new team members in cash register operations and customer service best practices.
  • Responded to incoming calls regarding store offerings and services promptly.
  • Supported customers in locating specific products while addressing their questions.

Personal Assistant

Xatlantica LLC
spring
10.2024 - 03.2025
  • Streamlined daily tasks by managing errands, allowing employer to prioritize critical duties.
  • Maintained confidential personnel files and sensitive information with utmost discretion.
  • Monitored personal and professional activities to ensure timely reminders of deadlines.
  • Handled clerical correspondence through email and phone communications efficiently.
  • Managed office supplies inventory, placing orders to prevent shortages.
  • Coordinated travel arrangements, including flights, transportation, and accommodations.
  • Processed invoices for business expenses incurred by executive team accurately.
  • Acted as liaison between executive and clients to foster strong professional relationships.

Education

Associate of Applied Business - Hotel, Resort And Restaurant Management

Central Texas College
Killeen, TX
05-2024

Skills

  • Food presentation and plating
  • Shipping and receiving logistics
  • Documentation management and organization
  • Quality assurance
  • Team training and development
  • Time management strategies
  • Event planning and coordination
  • Collaborative teamwork
  • Conflict resolution techniques
  • Customer interaction and service
  • Employee onboarding and training
  • Logistics planning and execution
  • Hygiene and safety practices
  • Waste reduction strategies
  • Menu costing analysis
  • Food and beverage pricing
  • Nutritional knowledge
  • Special dietary menu planning
  • Allergy awareness and management
  • Recipe development and menu design

Certification

  • Restaurant and Culinary Management
  • Hospitality Management
  • Servsafe Food Protection Manager Certification

Timeline

Expeditor

Abbys Catering
04.2025 - Current

Sales Associate

Green Flame Apothecary
12.2024 - 03.2025

Personal Assistant

Xatlantica LLC
10.2024 - 03.2025

Associate of Applied Business - Hotel, Resort And Restaurant Management

Central Texas College

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