Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

April Sprinkle

Summary

Dynamic and detail-oriented professional with extensive experience at Maximus, excelling in Medicaid eligibility determinations and client advocacy. Proven ability to manage high caseloads while ensuring compliance with HIPAA regulations. Skilled in data entry and fostering positive team environments, consistently achieving productivity goals and enhancing operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sr. Counselor-Enrollment/Eligibility Specialist

Maximus
05.2021 - Current
  • Maintain up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
  • Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
  • Manage high caseloads efficiently, prioritizing tasks effectively and utilizing time-management skills to meet deadlines consistently.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Make occasionally outbound phone calls to clients regrading their applications.
  • Experience toggling multiple systems, screens and technology


Warehouse Laborer/Ambassador

Amazon
02.2014 - 06.2021
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Supervised warehouse operations by managing employees during shifts.

Education

Graduate Certificate - Medical Billing And Coding

Centura College
Midlothian, VA
06-2011

High School Diploma -

Monacan High School
Chesterfield, VA
05-2003

Skills

  • Mindfulness practices
  • Professional ethics
  • Client advocacy
  • HIPAA compliance knowledge
  • Conducting intake assessments
  • Medicaid/Medicare policy knowledge
  • Microsoft Office and Outlook
  • Data entry
  • Accuracy and attention to detail
  • Strong understanding of medical terminology

Accomplishments

  • Achieved daily production by completing double amount of cases with accuracy and efficiency by end of day.
  • Supervised team of eight plus staff members.

Certification

  • Certified Medical Billing and Coding

Timeline

Sr. Counselor-Enrollment/Eligibility Specialist

Maximus
05.2021 - Current

Warehouse Laborer/Ambassador

Amazon
02.2014 - 06.2021

Graduate Certificate - Medical Billing And Coding

Centura College

High School Diploma -

Monacan High School

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