April Stevenson
Baltimore,MD
Summary
Detail-oriented professional with extensive experience in mail delivery and transit operations. Proven track record of managing routes efficiently while ensuring compliance with safety protocols and regulations. Strong communication and problem-solving skills drive operational success.
Overview
18
18
years of professional experience
Work History
City Mail Carrier
USPS, United States Postal Service
Baltimore, Maryland
03.2017 - Current
- Delivered mail and packages to residential and commercial addresses daily.
- Managed time efficiently to complete routes within designated schedules.
- Operated postal vehicles safely while adhering to traffic regulations.
- Sorted and organized mail for efficient delivery along assigned routes.
- Followed safety protocols to prevent accidents and ensure workplace safety.
- Ensured proper handling of valuable documents or fragile items.
Transit Operator
MTA Mobility
Baltimore, Maryland
03.2016 - 05.2017
- Operated accessible transit vehicles for individuals with disabilities.
- Communicated effectively with dispatch regarding route changes and delays.
- Monitored vehicle performance and reported maintenance needs promptly.
- Maintained accurate logs of trips, incidents, and passenger counts.
- Reported any incidents or accidents to dispatchers immediately upon occurrence.
- Assisted disabled passengers with special needs when necessary.
- Resolved conflicts between passengers in a professional manner.
- Performed pre-trip inspections on vehicle before beginning shift to ensure it is safe for operation.
Forklift Operator
Rite Aid Distribution Center
Aberdeen, MD
08.2008 - 03.2016
- Inspected equipment daily to ensure safety and operational readiness.
- Operated forklifts to move inventory within the Rite Aid Distribution Center.
- Collaborated with team members to optimize warehouse workflow efficiency.
- Assisted in training new operators on safe forklift operation procedures.
- Transported material to correct locations and documented inventory changes.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
Education
Associate of Science - Business Administration
Mitchell College
New London, CT06-2004
High School Diploma -
Eastern Technical High School
Essex, MD06-2002
Some College (No Degree) - Accounting And Finance
West Virginia State University
Charleston, WVSkills
- Mail sorting and package handling
- Route management and postal regulations
- Safety compliance and vehicle inspection
- Time management
- Attention to detail
- Problem solving
- Sorting equipment operation
- Reliability and punctuality
- Confidentiality awareness
Timeline
City Mail Carrier
USPS, United States Postal Service
03.2017 - Current
Transit Operator
MTA Mobility
03.2016 - 05.2017
Forklift Operator
Rite Aid Distribution Center
08.2008 - 03.2016
Associate of Science - Business Administration
Mitchell College
High School Diploma -
Eastern Technical High School
Some College (No Degree) - Accounting And Finance
West Virginia State University