Vincent A Cason

• Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
• Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
• Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Distributed mail on foot to residences and businesses, delivering to approximately customers per shift.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Responded effectively to emergencies or disturbances, prioritizing safety of personnel while minimizing property damage or loss.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Security for events, hotels and etc.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Supported needs of person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.