April Sullivan
Port Orange,FL
Summary
Self-motivated individual with a diverse professional background. Experience in increasing profits, reducing costs and excellent customer service skills. Success working in demanding environments and collaborating with colleagues to achieve goals. Organized, efficient and always willing to go the extra mile to meet expectations. Passionate about building relationships with patients to foster growth and customer loyalty.
Overview
29
29
years of professional experience
Work History
Owner/Operator
Day Drippin Coffee
06.2021 - Current
- Managed day-to-day business operations.
- Planned and executed strategies to increase customer loyalty and retention.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Evaluated suppliers to maintain cost controls and improve operations.
Certified Teacher
Rankin County School District
01.2015 - 05.2021
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Planned and implemented integrated lessons to meet national standards.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Registered Nurse
Brentwood Behavioral Healthcare
08.2002 - 05.2014
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Registered Nurse, Dental School/Oral Surgery Dept.
University Of Mississippi Medical Center, UMMC
07.2001 - 07.2002
- Collaborated with oral surgeons to assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral and IV conscious sedation and monitored responses.
- Educated patients, families and caregivers on post-op instructions and medication administration.
- Monitored vital signs of dental students' patients during oral surgery procedures.
- CPR Instructor for all staff/students of the dental school.
- Collected, organized and submitted student grades for Oral and Maxillofacial Surgery Department.
Registered Nurse, NICU
University Of Mississippi Medical Center, UMMC
06.2000 - 06.2001
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Sales Associate
Lazer Office Supply
01.1997 - 05.1998
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Associate
The Body Shop
10.1994 - 12.1996
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Science - Nursing
University of Mississippi School Of Nursing
Jackson, MS05.2000
Bachelor of Science - Biology
Belhaven University
Jackson, MS05.1997
Skills
- Profit and Loss Analysis
- Adaptable and Flexible
- Time Management
- Effective Listening
- Serve Customers
- Teamwork and Collaboration
- Sales Growth and Marketing
- Patient and Family Education
Timeline
Owner/Operator
Day Drippin Coffee
06.2021 - Current
Certified Teacher
Rankin County School District
01.2015 - 05.2021
Registered Nurse
Brentwood Behavioral Healthcare
08.2002 - 05.2014
Registered Nurse, Dental School/Oral Surgery Dept.
University Of Mississippi Medical Center, UMMC
07.2001 - 07.2002
Registered Nurse, NICU
University Of Mississippi Medical Center, UMMC
06.2000 - 06.2001
Sales Associate
Lazer Office Supply
01.1997 - 05.1998
Sales Associate
The Body Shop
10.1994 - 12.1996
Bachelor of Science - Nursing
University of Mississippi School Of Nursing
Bachelor of Science - Biology
Belhaven University
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