April Todd
McMinnville,TN
Summary
Proven Delivery Driver with a track record of enhancing customer satisfaction through prompt and accurate deliveries. Skilled in GPS navigation and route planning alongside exceptional communication abilities, ensuring strong client relationships. Demonstrates a dependable and positive approach, significantly improving service efficiency without compromising safety.
Overview
19
19
years of professional experience
Work History
Delivery Driver
LA Drivers / Need It Now
Murfreesboro, TN
01.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Picked up new parts, defects, cores, and warranty exchange parts.
Delivery Driver
Advance Auto Parts
Murfreesboro, TN
12.2021 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Picked up returns as needed, while ensuring proper credit was given to the customer.
Runner / Bookkeeper
Warren Auto Sales
McMinnville, TN
02.2005 - 09.2010
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Contributed to a safe working environment by adhering to established safety protocols during the handling and transport of parts.
- Ensured safe and damage-free vehicle deliveries by adhering to strict safety guidelines and protocols.
- Pre Repo, finding the vehicle for the repo company.
- In state / out of state pick up
- Kept records and maintained logs for every vehicle expense.
Education
High School Diploma - General Studies
Warren County High School
Mcminnville, TN05.1995
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
- Safe Driving
- GPS and route planning
- Order picking and processing
- Roads and highways knowledge
- Vehicle Inspection
- Commercial driving
- Documentation And Reporting
- Communication and Interpersonal Skills
- Dependability and Honesty
- Ability to Lift 50 Pounds
- Use of smart devices
Timeline
Delivery Driver
LA Drivers / Need It Now
01.2024 - Current
Delivery Driver
Advance Auto Parts
12.2021 - 12.2023
Runner / Bookkeeper
Warren Auto Sales
02.2005 - 09.2010
High School Diploma - General Studies
Warren County High School