April Toepfer
Lewellen,NE
Summary
Resourceful Chief Nursing Officer proficient. Adept at recruiting, hiring, training, and supervising nursing and medical staff members. Performing in a rapidly changing and stressful working environment. Committed to managing patient care delivery and nursing practices throughout the facility.
Overview
17
17
years of professional experience
Work History
Director of Patient Care Services/Chief Nursing Officer
Garden County Health Services
Oshkosh, Nebraska
10.2020 - Current
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Developed and implemented patient care policies, procedures, and standards of practice.
- Provided leadership to ensure quality patient care services in accordance with established standards.
- Collaborated with other departments to coordinate services for patients.
- Tracked outcomes and developed strategies to improve patient satisfaction scores.
- Monitored staffing levels to ensure adequate coverage while controlling costs.
- Coordinated recruitment activities including interviewing, selection, onboarding, orientation, and retention initiatives.
- Ensured compliance with applicable federal, state, and local regulations related to patient care services.
OR Nurse/MDS Nurse
Perkins County Health Services
Grant, NE
05.2017 - 10.2020
- Assessed patients' health condition and nursing needs before, during, and after surgery.
- Provided preoperative teaching to patients and their families regarding anesthesia, surgery, and post-operative care.
- Administered medications in accordance with physician orders prior to and following surgical procedures.
- Maintained accurate records of patient assessments, interventions, medications administered, treatments provided, and response to treatment plans.
- Performed circulating duties such as setting up sterile fields per surgeon preference cards and passing instruments and supplies during operations.
- Assisted in maintaining OR efficiency through effective time management skills while providing quality patient care.
- Assisted anesthesiologists with induction of anesthesia using various drugs and medications according to individualized needs of the patient.
- Discussed surgical patients with healthcare team to address and resolve concerns.
- Transferred patients from operating room to recovery room on stretchers and in wheelchairs.
- Educated patients and families on medical and surgical procedures, medication regimens, and pain management.
- Documented all operative procedures and patient interactions in electronic medical records with attention to detail.
- Collaborated with surgeons, anesthesiologists, and surgical technologists to facilitate efficient surgical procedures.
- Completed MDS's for LTC
- Assessed and administered medications to residents.
- Supervised LPN's, and C.N.A's
Assistant Director of Nursing-LTC
Garden County Health Services
Oshkosh, NE
07.2007 - 05.2017
- Assisted with recruitment and retention of nursing staff.
- Developed and implemented strategies to promote patient safety and quality care outcomes.
- Coordinated the planning, implementation, evaluation, and documentation of nursing care plans.
- Provided guidance to department supervisors regarding clinical practice standards.
- Assessed staffing needs based on patient census and acuity levels.
- Created policies and procedures to ensure compliance with state regulations.
- Investigated incidents reported by staff members or patients and families.
- Maintained accurate records of staffing assignments and patient data according to established guidelines.
- Implemented infection control measures according to established protocols.
- Monitored development, implementation and updates of individualized care plans.
- Implemented changes needed to correct deficiencies found during government inspections.
- Assessed patients' health conditions and monitored changes in their condition.
- Provided patient care plans, treatments, and medications according to physicians' orders.
- Supervised the activities of other nursing staff members and provided guidance when necessary.
- Communicated effectively with patients, families, colleagues, and other healthcare professionals.
- Evaluated patient responses to treatments and interventions and documented progress notes accordingly.
- Carried out physician orders accurately while adhering to Nursing home policies and procedures.
- Educated patients on conditions, medications and self-care skills.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ10.2020
Associate Degree in Nursing - Nursing
Mid Plains Community College
North Platte, NE05.2017
Practical Nursing
Western Community College
Scottsbluff, NE05.2007
Skills
- Employee Supervision
- Decision Making
- Budget Development
- Interdepartmental Functions Coordination
- Employee Performance Evaluations
- Risk Management
- Verbal and Written Communication
- Process Implementation
- Critical Thinking
- Clinical Staff Management
- Risk Analysis
- Patient Care Assessment
- Quality Assurance Controls
- Patient Advocacy
- Nursing Operations Management
- Utilization Management
Timeline
Director of Patient Care Services/Chief Nursing Officer
Garden County Health Services
10.2020 - Current
OR Nurse/MDS Nurse
Perkins County Health Services
05.2017 - 10.2020
Assistant Director of Nursing-LTC
Garden County Health Services
07.2007 - 05.2017
Bachelor of Science - Nursing
Grand Canyon University
Associate Degree in Nursing - Nursing
Mid Plains Community College
Practical Nursing
Western Community College
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