April Torres
Las Vegas,Nevada
Summary
Professional individual with proven experience in customer service, and operational efficiency. Skilled in problem solving and handling high-stree situations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and trustworthy, with keen understanding of agency protocols and compliance standards.
Overview
21
21
years of professional experience
Work History
Senior Teller
Meadows Bank
01.2020 - 01.2022
- Delivered Customer Service and Resolutions
- Processed Customer Transactions
- Handled Daily Reports and balanced vault daily
- Ordered Inventory and Supplies
Customer Service Rep II
Bank of Nevada
01.2015 - 01.2016
- Provided Customer Service and data entry
- Completed Customer Deposits and Check Cashing Referred products and Services
- Balanced Cash Drawers and ATM’s
- Handled Branch Operations
Teller Coordinator/Personal Banker
US Bank
01.2010 - 01.2012
- Provided Customer Service and Balanced Cash Drawers and ATM’s
- Opened and Closed Branch
- Completed Customer Deposits, Check Cashing Referred Products and Services
- Open and Closed Bank Accounts
- Handled Daily Branch Operations, Supervised Tellers
Teller Coordinator/ Personal Banker
Bank of America
01.2001 - 01.2006
- Provided Customer Service and Resolutions
- Completed Deposits and Check Cashing Referred Products and Services
- Payroll, Scheduling, Ordered Money and Inventory
- Handled Daily Branch Operations, Opening and Closing Procedures
- Opened and Closed Accounts
- Managed Tellers
Education
High School Diploma -
Clark High School
Las Vegas, NV06-1999
Skills
- Dependable and Trustworthy
- Responsible with large amounts of Cash and Check Deposits
- High Volume Customer Service/Customer Relations
- Flexible Days, Hours, and Locations
- Microsoft Word, Excel, 45 WPM,10 Key
- Data entry
- Customer and client relations
- Critical thinking
- Strong problem solver
- Documentation and recordkeeping
- Meticulous attention to detail
- Time management
Timeline
Senior Teller
Meadows Bank
01.2020 - 01.2022
Customer Service Rep II
Bank of Nevada
01.2015 - 01.2016
Teller Coordinator/Personal Banker
US Bank
01.2010 - 01.2012
Teller Coordinator/ Personal Banker
Bank of America
01.2001 - 01.2006
High School Diploma -
Clark High School
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