Carla Warren
Elk City,KS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
Senior Teller
Community National Bank & Trust
11.2010 - 01.2026
- Supervised daily teller operations, ensuring compliance with banking regulations and policies.
- Mentored junior tellers, enhancing team performance and customer service skills.
- Implemented process improvements, reducing transaction times and increasing customer satisfaction.
- Managed cash handling procedures, maintaining accuracy in balancing cash drawers and deposits.
- Resolved complex customer issues promptly and professionally, maintaining a focus on achieving positive outcomes for both the client and the bank.
- Meticulously monitored cash drawer activity, ensuring accuracy in transaction processing and adherence to strict security protocols.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained, organized and stocked teller window areas.
- Answered inquiries regarding checking and savings accounts and other related products.
- Maintained friendly and professional customer interactions.
- Executed wire transfers, stop payments and account transfers.
- Assisted customers with banking needs and inquiries.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Referred customers to other banking departments for specialized services.
- Performed account maintenance by closing out accounts and changing customer addresses.
Education
Certificate of Completion - Management Information Systems
Labette Community College
Parsons, KS05-2007
Skills
- Strong work ethic
- Efficient task prioritization
- Collaboration and teamwork
- Critical thinking
- Cash handling
- Adaptable to change
- Continuous learning commitment
- Accuracy
- Consumer banking
- Cash drawer balancing
- Clear verbal communication
- Customer confidentiality
- Confirming transactions
- Attention to detail
- Transactions processing
- Punctual and reliable
- Goal oriented
- Cash counting
- Trustworthy and honest
- Data entry
- Transaction overrides
- Transaction processing
Timeline
Senior Teller
Community National Bank & Trust
11.2010 - 01.2026
Certificate of Completion - Management Information Systems
Labette Community College