Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Beder

Wild Rose,WI

Summary

Dynamic professional with a proven track record at Bank First National, adept in cash handling and fostering customer relationships. Excelled in enhancing digital banking adoption and resolving complex issues, demonstrating critical thinking and empathy. Skilled in mentoring, with a strong work ethic, I significantly contribute to team success and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Senior Teller

Bank First National
02.2022 - Current
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Monitored and verified suspicious activity on customer accounts.
  • Promoted positive customer interactions, consistently maintaining a professional demeanor during high-pressure situations.
  • Assisted customers in navigating online banking platforms, resulting in increased adoption of digital banking services within the branch clientele base.
  • Handled foreign currency and performed currency transaction reports.
  • Answered phone and email inquiries on banking products.
  • Replenished ATM funds in empty canisters prior to validation process.

Universal Teller

Hometown Bank
02.2021 - 02.2022
  • Maintained high levels of confidentiality while handling sensitive customer information during transactions.
  • Assisted customers with opening new accounts, providing expert knowledge on available options.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Cultivated strong relationships with customers through attentive listening and tailored financial advice based on individual needs.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Assisted customers with banking needs and inquiries.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Handled various accounting transactions.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.

CNA

Bethany Nursing Home
04.2020 - 02.2021
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Education

High School Diploma -

Wild Rose High School
Wild Rose, WI

Skills

  • Strong Work Ethic
  • Efficient Task Prioritization
  • Collaboration and Teamwork
  • Empathy and patience
  • Cash Handling
  • Adaptable to change
  • Good Judgement
  • Critical thinking abilities
  • Team Leadership Qualities
  • Initiative and Self-Motivation
  • Financial product knowledge
  • Accuracy
  • Advanced problem solving
  • Stress Tolerance
  • Consumer Banking
  • Mentoring junior staff

Timeline

Senior Teller

Bank First National
02.2022 - Current

Universal Teller

Hometown Bank
02.2021 - 02.2022

CNA

Bethany Nursing Home
04.2020 - 02.2021

High School Diploma -

Wild Rose High School

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Natalie Beder