April Valle
Selma,CA
Summary
Dynamic and results-oriented professional with a proven track record at American Ambulance, adept in communication and showcasing exceptional multitasking abilities. Excelled in roles requiring the ability to work with minimal supervision and maintain a professional demeanor. Demonstrated a commitment to quality and efficiency, significantly enhancing workplace productivity.
Overview
7
7
years of professional experience
Work History
Relief CSR Supervisor
American Ambulance
Fresno, CA
10.2022 - Current
- Assumes the role of CSR Supervisor should they not be present on shift.
- Responsible for accurate restocking of multiple ambulances throughout shift.
- Removed and replaced soiled linens and equipment to maintain sanitary conditions.
- Documented and reported mechanical/technical issues to appropriate service personnel.
- Organized records of vehicles and scheduling.
- Documented all changes and actions regarding units in computer-based tracking system.
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Performed maintenance duties and safely handled chemicals and solutions.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Demonstrated increased knowledge of company products and equipment.
- Swept, mopped, and sanitized facility.
- Pressure washed car exterior, wheel wells and tires.
- Disinfected steering wheel, handles, seats and other interior fixtures.
Quality Control Lab Technician (Seasonal)
POM Wonderful LLC/ Full Steam Staffing
Del Rey, CA
09.2020 - 02.2022
- Completed data management, filing, and data entry duties using Microsoft Excel.
- Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
- Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Kept inspection journals and daily summary logs as required.
- Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
- Responsible for daily micro-testing of batch aril samples using Tempo System.
- Performed daily testing on beverage samples using Bac-T Alert System.
- Performed weekly apt swabbing.
- Ran daily and weekly sensory tests for both Arils and Beverage departments.
- Plated samples using Rapid Y&M and Rapid AC films.
- Read out plate counts and logged data into system.
- Performed daily tests on products for Brix, pH, and Acid.
- Kept laboratory equipment clean and in proper condition for optimal functionality and longevity.
- Responsible for the Environmental Monitoring of Arils and Fresh Departments using in house testing.
- Took lead in the handling and testing for seasonal projects in the Arils Department.
- Collected weekly round swabs in Arils Department.
- Collected weekly air samples with Agar plates from Arils, Fresh, and Beverage Departments.
- Responsible for shipping out various samples types for additional testing.
- Worked flexible hours; night, weekend, and holiday shifts.
Assistant Store Manager/Cashier
Auga Pura
Selma, CA
04.2017 - 02.2019
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Kept up-to-date on store, shelf and order availability of all products.
Education
High School Diploma -
Selma High School
Selma, CA06.2018
Skills
- Flexible & Adaptable
- Professional and Courteous
- Communication abilities
- Data Entry
- Microsoft Excel
- Word Processing
- Meticulous attention to detail
- Coordination
- Critical Thinking
- Deadline-oriented
Timeline
Relief CSR Supervisor
American Ambulance
10.2022 - Current
Quality Control Lab Technician (Seasonal)
POM Wonderful LLC/ Full Steam Staffing
09.2020 - 02.2022
Assistant Store Manager/Cashier
Auga Pura
04.2017 - 02.2019
High School Diploma -
Selma High School