Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

April Vasquez

San Marcos

Summary

Dependable professional with great enthusiasm, who takes pride in providing top notch customer support and a memorable experience. Highly motivated to achieve customer wishes, providing solutions and resolving issues in well timely manner. Gives full attention to tasks at hand and does well in pressured situations.

Overview

4
4
years of professional experience

Work History

Server

IHOP
02.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Cashier

Hobby Lobby
09.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Call Center Representative

GC Services
10.2019 - 01.2020
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Processed debit and credit card and electronic check payments.

Education

Bachelor of Science - Criminal Justice

Texas State University
San Marcos, TX
12.2024

High School Diploma -

Clint High School
El Paso, TX
05.2018

Skills

  • Customer Service
  • Problem Solving
  • Excel, PowerPoint, Visio & Word
  • Microsoft Teams
  • Process Improvement
  • Project Management
  • Interpersonal Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Server

IHOP
02.2021 - Current

Cashier

Hobby Lobby
09.2020 - 01.2021

Call Center Representative

GC Services
10.2019 - 01.2020

Bachelor of Science - Criminal Justice

Texas State University

High School Diploma -

Clint High School
April Vasquez