April Vermillion
Plainfield,USA
Summary
Experienced Enrollment Advisor with a proven track record of successfully guiding students through the application and admissions process.
Recognized for meticulous attention to detail and exceptional communication skills, I thrive in fast-paced environments and excel at multitasking. With two years of experience, I am eager to take on a challenging new role.
As a dedicated administrative and customer service professional, I am highly proficient in enrollment processes and demonstrate strengths in goal setting, strategic planning, and closely monitoring progress. Additionally, I am well-organized and personable with expertise in Microsoft and Salesforce software. Throughout my career, I have been committed to helping people handle emotionally-charged, life-threatening, and dangerous situations, making me knowledgeable about dispatch procedures and policies.
Overview
12
12
years of professional experience
Work History
Enrollment Advisor
Leadership In Flight Training, LIFT Academy
10.2022 - Current
- Results-driven enrollment advisor with proven track record of successfully guiding prospective students through the enrollment process, meeting enrollment targets, and driving student recruitment efforts
- Strong interpersonal and communication skills, with the ability to build rapport and establish trust with students and families
- Proficient in providing comprehensive information about aviation programs, admissions requirements, and financial aid options to facilitate informed decision-making
- Exceptional organizational and multitasking abilities, ensuring efficient and effective enrollment operations.
Communication Analyst
Integrated Public Safety Commission
04.2022 - 10.2022
- Strategic and detail-oriented communication analyst with experience in analyzing and enhancing organizational communication strategies
- Proficient in conducting research, gathering and interpreting data, and providing actionable insights to optimize internal and external communication efforts
- Strong background with tools to facilitate effective communication across multiple channels
- Proven track record of implementing successful communication campaigns and initiatives to drive engagement and achieve business objectives.
Cyber & Physical Security Officer
AES Corporation
10.2019 - 03.2022
- Dedicated and highly skilled cyber security professional with experience in protecting organizational assets from cyber threats
- Proficient in identifying vulnerabilities, implementing security measures, and responding to incidents to ensure data integrity and system availability
- Strong knowledge of industry best practices, regulatory compliance, and emerging trends in cyber security
- Proven track record of successfully mitigating risks, conducting thorough assessments, and implementing effective security strategies.
911 Dispatcher/Communication Officer
Hendricks County Communication Center
07.2012 - 02.2020
- Highly skilled and dedicated 911 dispatcher with over 10 years of experience in emergency response and public safety
- Exceptional ability to remain calm under pressure and make split-second decisions in high-stress situations
- Proven track record of effectively coordinating emergency resources, dispatching appropriate personnel, and providing accurate and concise information to callers
- Committed to ensuring the safety and well-being of the community through prompt and efficient emergency response.
Education
Bachelor of Science - Psychology
Indiana Institute of Technology
Fort Wayne, IN09.2026
High School Diploma -
Bradley-Bourbonnais Community High School
Bradley06.2004
Skills
- Enrollment requirements
- Microsoft expertise
- Leading teams
- Event Planning
- Counseling students
- Maintaining records
- Coordinating paperwork
- Appointment Setting
- Coordinating applications
- Admissions processes
- Progress Monitoring
- Goal Planning
- Team leadership skills
- Confidentiality understanding
- Maintaining confidentiality
- Admissions Support
- Basic life support understanding
- Computer Skills
- Information Gathering and Relay
- Information intake
- Computer-aided dispatching
- Problem-Solving
- Emergency Medical Instruction
- Crisis Management
- Active Listening
- Map reading skills
- Call Management
- Decision-Making
- Emergency Assessment
- Police and fire procedures
- Works Well Under Pressure
- EMS Dispatch
- Critical Thinking
- Verbatim Transcription
- Stress Tolerance
- Teamwork and Collaboration
- Data Entry
- Protective services
- Emergency evacuation procedures
- Detail Oriented
- Perimeter security
- Incident Reporting
- Visitor screening
- Performance Tracking
- Workflow Management
- Asset Protection
- Security Planning
- Incident Management
- Information Security
- Investigations
- Emergency Preparedness
- Complaint resolution
- Customer Relations
- Prioritization
- Escalation management
- Conflict Resolution
- Microsoft Outlook
- Microsoft PowerPoint
- Research
- Customer Service
- Call Center Operations
- LiveChat
- Customer Support
- Sales strategy
- Customer Satisfaction
- Written and oral communication
Chaos Coordinator
I am a Mom to five kids and I manage all of our schedules between three different houses, football, soccer, baseball, and orchestra concerts.
Timeline
Enrollment Advisor
Leadership In Flight Training, LIFT Academy
10.2022 - Current
Communication Analyst
Integrated Public Safety Commission
04.2022 - 10.2022
Cyber & Physical Security Officer
AES Corporation
10.2019 - 03.2022
911 Dispatcher/Communication Officer
Hendricks County Communication Center
07.2012 - 02.2020
Bachelor of Science - Psychology
Indiana Institute of Technology
High School Diploma -
Bradley-Bourbonnais Community High School
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