Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

April Wells

Cleveland,TN

Summary

Focused Collections Representative with a background in the consumer debt industry. Reliable, honest and committed to recovering debt that is rightfully owed. While maintaining a friendly demeanor in even the most challenging of situations. Proficient in mathematics, negotiation and data entry.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Collections Representative

NRS
Cleveland, US
07.2021 - Current
  • I call and try to collect payments and take calls answering questions concerning the accounts etc

Cell Operator

Renfro Corporation
Cleveland, US
06.2017 - Current
  • I'm a bander I pair or board when necessary
  • 2019 towards the end of the year i moved out to utility (shipping) where i count the dozen of socks then box them
  • 2020-currently i work as a utility worker
  • I count the dozens and get them boxed to then be wrapped and placed on a truck

Operator

Global Personnel Solutions, Inc.
Cleveland, US
06.2015 - 10.2016
  • I operate the table on the new club pack when its up and running
  • If not there and I'm placed on the old club pack I either operate the table there or I do pull outs
  • While working here I have learned to deal with many authorities
  • I have never had so many people I charge before
  • I have learned that there are chains of command that you go through before you have to go to your supervisor for help
  • You can ask you group lead things, floor leads, quality, and etc before having to go to the superior

Assembler

Staff Management
Cleveland, US
01.2012 - 10.2014
  • Assembler, packed candy into boxes, and stacked off
  • When I worked with staff management I never just showed up to work and got to work with the same group of people
  • So while working there I got to learn how to be a team player
  • Meaning I had to learn to communicate well and not allow everything to upset me

Education

High School Diploma -

Cleveland High School
Cleveland, TN
05-2010

Skills

  • Machine Operator
  • Forklift
  • Packaging
  • Warehouse Experience
  • Assembly
  • Microsoft Excel
  • Manufacturing
  • Customer service
  • Computer Skills
  • manual calls
  • Quality Assurance
  • Microsoft Office

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Collections Representative

NRS
07.2021 - Current

Cell Operator

Renfro Corporation
06.2017 - Current

Operator

Global Personnel Solutions, Inc.
06.2015 - 10.2016

Assembler

Staff Management
01.2012 - 10.2014

High School Diploma -

Cleveland High School
April Wells