April West
Athens,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Floor Supervisor
Ht. Lure Co.
08.2021 - 06.2022
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
Online Personal Shopper
Walmart
06.2019 - 05.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
High School Diploma -
Waverly High School
Waverly, NY06.1995
Skills
- Analyzing Profitability
- Stock Management
- Motivational Leadership
- Floor Sweeping
- Maintaining Clean Work Areas
- Cash Handling and Reconciliation
- Effective Customer Communication
Timeline
Floor Supervisor
Ht. Lure Co.
08.2021 - 06.2022
Online Personal Shopper
Walmart
06.2019 - 05.2021
High School Diploma -
Waverly High School