Aprile Blanar
Lakeview,NY
Summary
Professional scheduling expert, bringing valuable experience in coordinating and optimizing workflows. Proven ability to streamline processes and enhance efficiency through detailed planning and precise execution. Known for strong team collaboration and adaptability, excelling in dynamic environments with focus on achieving results.
Overview
16
16
years of professional experience
Work History
Medical Scheduler
Albany ENT
11.2022 - 06.2025
- Inbound calls of over 100 patients a day.
- Use of Nexgen EHR Systems, Luma services for communication With patients, Patient Source, Healthyenet for insurance verification.
- Coordinated patient scheduling to optimize clinic workflow and enhance service delivery.
- Streamlined communication between departments, ensuring timely updates on patient appointments and availability.
Patient Liason
Site Rx
02.2022 - 06.2022
- Called 50-60 patients a day, explained and introduced the clinical trial that there provider recommended.
- Mini assessments to see if they qualified for trial. Including going over medical history, current medications, and series of questions to see if they qualify.
- Used Salesforce to enter patient's information and scores of the assessments performed.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, ensuring confidentiality at all times.
Receptionist
Dr. Dhafir Dermatology
06.2020 - 04.2021
- Managed patient scheduling and appointment confirmations for optimal clinic efficiency, using Nextech EMR system.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Optometric Technician
Biondolillo Eye Care
01.2019 - 04.2020
- Conducted comprehensive patient eye exams, ensuring accurate assessments and optimal care.
- Operated advanced diagnostic equipment, enhancing efficiency in examination processes.
- Educated patients on eye health, fostering awareness and compliance with treatment plans.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Ophthalmic Technician
ECVA
01.2015 - 01.2019
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Trained and mentored junior technicians, enhancing team performance and service delivery.
- Educated patients on post-operative care and eye health management strategies.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Ophthalmic Technician
Anthone Eye Center
10.2009 - 01.2015
- Preparing patient to see doctor including checking vision, refraction using trail lenses, and phoropter
- Assisted ophthalmologists in surgical procedures, ensuring optimal patient safety and comfort.
- Maintained accurate electronic health records, ensuring compliance with privacy regulations.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Education
Health Information Technology
Trocaire College
Buffalo, NY06.2005
Skills
- 17 years of medical experience using several different EMR systems including Medent, Nextech, Crystal, Microsoft, Office mate, and Salesforce
- Extremely proficient in high volume, and high stress environments
- Self starter with a can do attitude
- Excellent written and verbal skills, and a people person
Timeline
Medical Scheduler
Albany ENT
11.2022 - 06.2025
Patient Liason
Site Rx
02.2022 - 06.2022
Receptionist
Dr. Dhafir Dermatology
06.2020 - 04.2021
Optometric Technician
Biondolillo Eye Care
01.2019 - 04.2020
Ophthalmic Technician
ECVA
01.2015 - 01.2019
Ophthalmic Technician
Anthone Eye Center
10.2009 - 01.2015
Health Information Technology
Trocaire College
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