Aprilmarie Miner
Brooklyn,NY
Summary
Dynamic hospitality professional with proven expertise in high-volume service environments, exemplified during tenure at Sweet Bk. Excelled in engaging clientele and fostering loyalty through outstanding service and alcohol awareness. Demonstrated strong multitasking abilities and a team player attitude, significantly enhancing dining experiences and operational efficiency.
Overview
8
8
years of professional experience
Work History
Bartender
Sweet Bk
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Guest Service Representative
Us Open Tennis Championships
08.2024 - 09.2024
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Bartender
Breuklyn Tequila
09.2022 - 08.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Red Lobster
10.2016 - 11.2020
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma - Communication Art
Edward R Murrow
Brooklyn, NY06.2010
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Cleanliness and hygiene
- Hospitality service expertise
- Alcohol awareness
- Dining room management
Timeline
Bartender
Sweet Bk
10.2024 - Current
Guest Service Representative
Us Open Tennis Championships
08.2024 - 09.2024
Bartender
Breuklyn Tequila
09.2022 - 08.2024
Bartender
Red Lobster
10.2016 - 11.2020
High School Diploma - Communication Art
Edward R Murrow
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