April May Rouse
Boise,ID
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. Efficient professional with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.
Overview
11
11
years of professional experience
Work History
Driver
Idaho Materials & Construction
Nampa, ID
03.2021 - Current
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Adhered to company policies and procedures related to safety and security standards.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Drove trucks to and from job sites to deliver supplies.
- Adapted to changing routes or schedules as required by the employer.
- Communicated effectively with dispatch and customers to provide status updates.
- Operated a variety of vehicles safely in diverse weather conditions.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
Domestic Helper
Self-employeed
Boise, ID
10.2019 - 03.2021
- Managing household accounts such as paying bills or managing budgets.
- Running errands such as picking up dry cleaning or groceries.
- Organizing closets and cupboards in order to maximize storage space.
- Accompanying family members on trips outside the home when necessary.
- Performing light maintenance work around the house such as changing light bulbs or fixing minor plumbing problems.
- Vacuuming carpets, rugs, furniture and hardwood floors.
- Taking out trash and recycling materials from the home on a daily basis.
- Providing laundry services including washing, drying, folding and ironing clothes.
- Cleaning and organizing living spaces, such as bedrooms, bathrooms, kitchens, and other areas of the home.
- Grocery shopping for ingredients needed to cook meals.
- Transporting children to school or activities when necessary.
- Keeping track of expiration dates on food items in pantries or refrigerators.
- Serving snacks or drinks to guests during social gatherings.
- Preparing meals for family members according to their dietary needs and preferences.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Administered medication and medical treatments, following physician orders.
- Assisted families in planning and preparing nutritious meals.
Owner/Operator Truck Driver
ICS Logistics
Pleasant Hill, IA
09.2015 - 10.2019
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Operated commercial truck to transport goods and materials over long distances.
- Assisted in loading and unloading freight from trailers as needed.
- Completed daily pre-trip inspection checklists for assigned vehicle.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Reported any incidents or accidents to management immediately upon occurrence.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Adhered to company policies regarding safety and security measures.
- Developed positive relationships with customers by providing excellent customer service.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Obtained signatures needed to complete and process paperwork.
- Followed regular schedule of pickups for individual customers and groups.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Processed shipment documents neatly and efficiently for each load.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Performed regular inspections and completed vehicle repairs.
- Reacted decisively and quickly to protect spoilage.
Owner/Operator Truck Driver
KLLM Transportation Services
Jackson, MS
09.2014 - 09.2015
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Communicated with customers regarding delivery times and location details.
- Utilized GPS systems for navigation purposes throughout trips.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Adhered to company policies regarding safety and security measures.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Operated commercial truck to transport goods and materials over long distances.
- Completed daily pre-trip inspection checklists for assigned vehicle.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Reported any incidents or accidents to management immediately upon occurrence.
- Developed positive relationships with customers by providing excellent customer service.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Maintained accurate mileage logs and other required documentation.
- Performed basic troubleshooting on mechanical components when necessary.
- Consistently monitored traffic conditions and adjusted routes accordingly.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Owner/Operator Truck Driver
Jim Palmer Trucking
Missoula, MT
12.2013 - 09.2014
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Communicated with customers regarding delivery times and location details.
- Utilized GPS systems for navigation purposes throughout trips.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Adhered to company policies regarding safety and security measures.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Operated commercial truck to transport goods and materials over long distances.
- Completed daily pre-trip inspection checklists for assigned vehicle.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Developed positive relationships with customers by providing excellent customer service.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Performed basic troubleshooting on mechanical components when necessary.
- Consistently monitored traffic conditions and adjusted routes accordingly.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Education
Truck Driving - Medium-to-Heavy Vehicle And Truck Technology
CR England
West Valley City, UT03-2005
Associate of Applied Science - Medical Assisting
Institue of American Health Technology
Boise, ID11-2002
High School Diploma -
Boise High School
Boise, ID05-1996
Skills
- Materials Transport
- Appointment Scheduling
- DOT Compliance
- Vehicle Maintenance
- Vehicle Inspection
- Daily logging
- Punctual and Reliable
- Safe driving techniques
- Safety Protocols
- Vehicle inspections
- Problem-Solving
- Relationship Building
- Time Management
- Inclement weather driving
- Traffic Law Observation
- Strategic Planning
- Route Determination
- Clean Driving Record
- Customer Service
- CDL License
- Route Planning
- Driving and transportation
- Accident Prevention
- Confidentiality understanding
- City and non-city driving
- Defensive Driving
- Navigational Systems and GPS
- Flexible Schedule
Affiliations
- Fishing
- Hunting
- Camping
- Reading
- Casual Riding bicycles
- Puzzles
References
References available upon request.
Timeline
Driver
Idaho Materials & Construction
03.2021 - Current
Domestic Helper
Self-employeed
10.2019 - 03.2021
Owner/Operator Truck Driver
ICS Logistics
09.2015 - 10.2019
Owner/Operator Truck Driver
KLLM Transportation Services
09.2014 - 09.2015
Owner/Operator Truck Driver
Jim Palmer Trucking
12.2013 - 09.2014
Truck Driving - Medium-to-Heavy Vehicle And Truck Technology
CR England
Associate of Applied Science - Medical Assisting
Institue of American Health Technology
High School Diploma -
Boise High School
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