April Sunshine Marolf
3053 Pine Tree Road, Lansing
Summary
Dynamic project administrator with a proven track record at Hussmann Services Corporation, excelling in multi-project coordination and effective communication. Adept at analyzing data to enhance account performance and foster strong customer relationships. Recognized for critical thinking and detail-oriented execution, ensuring project success and client satisfaction.
Overview
23
23
years of professional experience
Work History
Project Administrator Strategic Accounts -Contract
Hussmann Services Corporation
05.2024 - Current
- Serve as primary contact for resolving account issues and addressing customer concerns.
- Coordinate and facilitate communication between internal and external customers.
- Manage the Dollar General's service account email.
- Run various reports and analyze data to ensure accounts are running smoothly and meeting deadlines.
- Organize meetings and prepare agendas to facilitate team collaboration.
- Develop and maintain relationships with co-workers, subcontractors and external customers in order to efficiently complete projects.
- Attend various project team meetings and assist with training and updating staff.
E-Commerce Business Owner
Irma & Mimi
09.2017 - Current
Daycare Owner
Apricas Area
08.2013 - 09.2017
Child Support Case Manger Specialist
STATE OF MICHIGAN
04.2003 - 10.2010
Education
Bachelor of Science - Criminal Justice
GRAND VALLEY STATE UNIVERSITY
Grandville, MI12.1999
Skills
- Project management
- Multi-project coordination
- Scheduling and planning
- Customer relationship management
- Customer communication
- Technical proficiency in computer systems
- Analytical and problem-solving skills
- Critical thinking and conflict resolution
- Team collaboration
- Effective communication
- Detail-oriented
- Self motivation
Timeline
Project Administrator Strategic Accounts -Contract
Hussmann Services Corporation
05.2024 - Current
E-Commerce Business Owner
Irma & Mimi
09.2017 - Current
Daycare Owner
Apricas Area
08.2013 - 09.2017
Child Support Case Manger Specialist
STATE OF MICHIGAN
04.2003 - 10.2010
Bachelor of Science - Criminal Justice
GRAND VALLEY STATE UNIVERSITY