Open To Work
APRIL TORRES
MEDICAL RECEPTIONIST
Tucson,AZ
Work Preference
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
22
22
years of professional experience
Work History
Medical Office Specialist
elrio health center
Tucson
09.2024 - Current
- Received, recorded and filed medical payments by check, cash, and credit card.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Registered patients and completed associated paperwork for accurate records.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
Medical Receptionist
Tucson Gastroenterology Specialists
Tucson
06.2023 - 06.2024
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Office Specialist
El Rio Health Center
Tucson
03.2004 - 03.2020
- Assisted with medical coding and billing tasks.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Prepared and processed patient referrals and transfer requests.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
Timeline
Medical Office Specialist
elrio health center
09.2024 - Current
Medical Receptionist
Tucson Gastroenterology Specialists
06.2023 - 06.2024
Medical Office Specialist
El Rio Health Center
03.2004 - 03.2020