Experienced with patient scheduling, appointment coordination, and front desk management. Utilizes effective communication and organizational skills to ensure smooth office operations and positive patient experiences. Knowledge of medical terminology and healthcare procedures, contributing to efficient and compassionate patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant/receptionist
Odyssey family practice
09.2024 - 05.2026
Oversaw front desk operations, ensuring efficient patient check-ins and appointment management for improved service delivery.
Executed billing and insurance verification tasks, maintaining accuracy and efficiency in claims submissions.
Administered venipuncture and capillary puncture methods to collect specimens for laboratory evaluation.
Achieved high accuracy in medical documentation by effectively managing patient charts. Facilitated smooth appointment scheduling and comprehensive record-keeping for patients. Enhanced exam efficiency through organized chart preparation, ensuring all relevant details were accessible during consultations.
Dental Assistant
Peninsula Family Dental Center
02.2023 - 08.2024
Prepared necessary instruments and ensured compliance with sterilization standards to assist dentists effectively during procedures.
Assisted dental professionals chairside during multiple procedures, contributing to enhanced efficiency in patient care.
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Administered safe x-ray practices while producing high-quality images for accurate dental assessments.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Sterilized rooms and prepped equipment and instruments for ten plus procedures daily.
CNA
Heritage CPGH
01.2022 - 02.2023
Ensured comfort and dignity for patients by providing assistance with daily living activities, including bathing, dressing, and meal preparation.
Guided patients through tailored mobility and rehabilitation exercises, focusing on increasing independence and overall comfort.
Monitored and maintained a sterile environment for patients, strictly following established infection control guidelines.
Monitored vital signs and reported changes to nursing staff promptly.
Medical Assistant/Receptionist at Foot And Ankle Associates Of North CarolinaMedical Assistant/Receptionist at Foot And Ankle Associates Of North Carolina