Aqsa S. Aibani
Allen,TX
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Exude friendly and straightforward character, open and committed to building a customer base by providing exceptional customer service experience, and willingness to take on added responsibilities to achieve company goals.
Additionally, a background in business and entrepreneurial skills are present, and the ability to grow and learn new tasks and subjects faithfully. In college, I'm pursuing a Psychology degree for a future in nursing.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Aibani Real Estate Investments Inc.
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitor cash intake and deposit records, payroll duties, increasing accuracy, and reducing discrepancies.
- Personal assistant work; such as, appointment/business meeting scheduling, drafting employee schedules
- Travel work with separate responsibilities
Licensed Aesthetician
Self Employed Services
01.2023 - 09.2023
- Provided personalized facials and body facials/treatments
Licensed Aesthetician
Orogold Cosmetics
09.2022 - 11.2022
- Performed treatments and created and maintained records of treatment according to company policy.
- Guided clients through process, explaining what to expect and how to follow up to improve results.
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Created client appointments and maintained books
- Delivered safe, therapeutic experiences to leave clients feeling relaxed and refreshed.
- Cleaned and disinfected equipment to promote safe and sanitary environment.
- Created repeat business by developing long-term relationships with regular customers.
- Resolved customer complaints and facilitated conflict resolutions.
- Gained knowledge of facial massage techniques and skin care product ingredients.
Sales Associate
Bath And Body Works, Limited Brands
10.2021 - 02.2022
Temporary Support Associate
Coach
12.2019 - 03.2020
- Supported team with knowledgeable administrative assistance.
- Gathered, organized and input data into [Software].
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Managed timely and effective replacement of damaged or missing products.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Prepared shipping labels and shipping boxes with merchandise
Sales Associate
Bath And Body Works, Limited Brands
10.2019 - 02.2020
Sales Associate
Bath And Body Works, Limited Brands
03.2018 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Beauty Consultant
Target
06.2018 - 09.2018
- Recommended specific hair and beauty products to meet individual customer needs.
- Identified client needs and recommended products based on preferences and requirements.
- Maintained counter and display areas for cleanliness and organization.
Client Service Specialist
Beauty Brands Salon & Spa
10.2017 - 03.2018
- Provided knowledgeable service and support for all customer needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls/emails to answer questions about products and services and made new appointments.
- Maintained accurate record-keeping with customer profiles and proactive attention to client information updates.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained up-to-date knowledge of product and service changes.
Beauty Advisor
Ulta Beauty Inc.
04.2017 - 10.2017
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and cosmetic needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Education
Bachelor of Science - Psychology
Collin County Community College District
Plano, TX05.2027
Licensed Esthetician - Esthiology - Esthetics
Salon Boutique Academy
Addison, TX06.2022
GED -
GED.COM
Collin College Plano01.2020
Skills
- Leadership Skills
- Sales Expertise
- Product Knowledge
- Customer Service Experience / Guest Satisfaction
- Administrative Work
- Organizational Skills
- Teamwork / Flexibility
- Communication Skills
- Attention to detail
- Steadfast and Quick Learner
- Problem solving / Critical thinking skills
- Trilingual
Certification
- Licensed Esthetician / Makeup Artist
Timeline
Licensed Aesthetician
Self Employed Services
01.2023 - 09.2023
Licensed Aesthetician
Orogold Cosmetics
09.2022 - 11.2022
Assistant Manager
Aibani Real Estate Investments Inc.
06.2022 - Current
Sales Associate
Bath And Body Works, Limited Brands
10.2021 - 02.2022
Temporary Support Associate
Coach
12.2019 - 03.2020
Sales Associate
Bath And Body Works, Limited Brands
10.2019 - 02.2020
Beauty Consultant
Target
06.2018 - 09.2018
Sales Associate
Bath And Body Works, Limited Brands
03.2018 - 10.2018
Client Service Specialist
Beauty Brands Salon & Spa
10.2017 - 03.2018
Beauty Advisor
Ulta Beauty Inc.
04.2017 - 10.2017
Bachelor of Science - Psychology
Collin County Community College District
Licensed Esthetician - Esthiology - Esthetics
Salon Boutique Academy
GED -
GED.COM
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