Aquanity Morrow
Lone Star,TEXAS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Continuum Global Solutions
Remote
10.2021 - Current
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Used Software to schedule appointments.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
Billing Specialist
Continuum Global Solutions
Remote
10.2021 - Current
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Coordinate collections on unpaid accounts
Education
Daingerfield High School
Daingerfield, TX05.2020
Skills
- Customer Service
- HIPAA Compliance
- Insurance Verification
- Medical terminology knowledge
- Microsoft
- Communication
Timeline
Patient Service Representative
Continuum Global Solutions
10.2021 - Current
Billing Specialist
Continuum Global Solutions
10.2021 - Current
Daingerfield High School