Aquarius Pelham
Orlando
Summary
Dynamic, results-oriented Manager with a proven track record in implementing strategic initiatives that enhance profitability and drive sales. Recognized for excellence in operational performance and exceptional customer care, consistently delivering outstanding results. Expertise in motivating, training, and developing team members fosters a high-performing culture thriving in competitive environments. Committed to driving organizational success through innovative leadership and a focus on continuous improvement.
Overview
18
18
years of professional experience
Work History
General Manager
Office Depot
08.2021 - Current
- Minimize financial discrepancies by accurately controlling monthly operational budget.
- Train, coach and develop peers.
- Develop and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Balance sales reconcile cash and opening and closing duties.
- Maximize time and manpower by consolidating data & payroll.
- Developed and implemented strategies to increase sales and profitability.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Staples
07.2018 - 08.2021
- Trained, managed and motivated employees to promote professional skill development.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Trained coached and develop my peers.
- Designed sales and service strategies to improve revenue and retention.
- Developed and implemented strategies to increase sales and profitability.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Sales Manager
Staples Inc
08.2016 - 07.2018
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
- Developed and implemented new sales strategies to update product lines.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
Operations Manager
Staples Inc
06.2015 - 08.2016
- Managed daily operations, including supervising multiple team members across five different locations.
- Enforced security policies and procedures to protect company assets from theft, loss or damage.
- Analyzed strategic, core and support processes and recommended improvements to streamline processes.
Technician
Staples Inc
03.2008 - 06.2014
- Created programs and set up machines to produce required parts.
- Organized, analyzed and prepared technical data reports.
- Inspected and repaired program systems and components.
Education
Bachelor of Arts - Business
University of Central Florida
Orlando, FL01.2016
Associate of Arts - undefined
Valencia College East Campus
Orlando, FL01.2013
High School Diploma - undefined
Fernandina Beach High School
Fernandina Beach, FL01.2008
Skills
- Proficient in sales
- Metrics enhancement
- Team coaching
- Strategic leadership
- Skilled in Microsoft tools
- Cost reductions
- Performance improvements
- Leadership and team building
- Team training and development
- Labor cost controls
Timeline
General Manager
Office Depot
08.2021 - Current
General Manager
Staples
07.2018 - 08.2021
Sales Manager
Staples Inc
08.2016 - 07.2018
Operations Manager
Staples Inc
06.2015 - 08.2016
Technician
Staples Inc
03.2008 - 06.2014
Associate of Arts - undefined
Valencia College East Campus
High School Diploma - undefined
Fernandina Beach High School
Bachelor of Arts - Business
University of Central Florida
Similar Profiles
Percy ReynoldsPercy Reynolds
Retail Associate at OFFICE DEPOTRetail Associate at OFFICE DEPOT
Tamia FieldsTamia Fields
Sales Floor and Customer Service at Office DepotSales Floor and Customer Service at Office Depot
Tanner ConverseTanner Converse
Shift Lead at Office DepotShift Lead at Office Depot
Rachael N. HooverRachael N. Hoover
Regional Sales Director - Southeast at Bioplus Specialty Pharmacy/Formerly Kroger Specialty PharmacyRegional Sales Director - Southeast at Bioplus Specialty Pharmacy/Formerly Kroger Specialty Pharmacy
Victoria VegaVictoria Vega
Customer Service Cashier at TJX CompaniesCustomer Service Cashier at TJX Companies