Aquetta Stiger
Frisco,TX
Summary
Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Care Coordinator II
Populous Group- Centene
08.2024 - Current
- Expedited insurance authorizations for prescribed treatments or therapies, allowing patients to receive necessary care without delay.
- Conducted thorough research on eligibility criteria and requirements, ensuring accurate decision-making in authorizations.
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Demonstrated adaptability when navigating complex insurance systems, efficiently processing authorizations across multiple carriers and platforms.
Licensed Vocational Nurse
Ventana By Bucker
02.2024 - 07.2024
- Managed 12 patient census
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Advocated for patients'' needs effectively, working closely with healthcare providers to develop and implement appropriate care plans.
- Assisted physicians during examinations and procedures, ensuring safe practices were maintained throughout each encounter.
- Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Licensed Vocational Nurse
Texas Health Presbyterian Hospital
02.2020 - 02.2024
- 1 to 6 patient ratio
- Providing care under the supervision of a physician
- Med surg and telemetry.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management, and wound management.
- Cared for wounds, provided treatments, and assisted with procedures.
Chronic Care Management Nurse
Orb Health, Inc.
08.2019 - 02.2020
- Ensured HIPPA compliance.
- Provide telephonic Chronic Care Management for patients throughout the health system under the direction of the patient's physician
- Utilizes nursing process to evaluate patient needs via telephone and provide guidance and education to patients, adhering to organizational policies, procedures and guidelines
- Provides high-risk patients with chronic disease management and liaises between the patient, hospital, physicians' office, home care agency, etc
- This position is telephonic care coordination as directed by the patient's physician
- Excellent customer service delivered to each patient
- Typed 50+ words per minute using Microsoft Word and Excel.
Licensed Vocational Nurse - Home Health/Hospice Nurse
Home Health Agency
02.2008 - 08.2019
- Manage a case load of up to 25 patients
- In a clinical setting, 1 to 6 ration of critically ill patients.
- Ensure patient comfort during the end-of-life process with administration of medications, non-pharmacological interventions, and emotional support
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising.
- Reduced hospital readmissions by providing thorough discharge education to patients and their families.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Improved overall patient outcomes through active participation in unit-based quality improvement initiatives.
- Collaborated with an interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Decreased emergency room visits by triaging incoming calls from patients seeking medical advice or assistance after hours.
- Conducted comprehensive assessments of newly admitted patients, identifying individual needs and developing tailored nursing interventions accordingly.
Education
Licensed Vocational Nurse -
Dallas Nursing Institute
Richardson, TX11.2009
High School Diploma -
South Garland High School
Garland, TX05.2006
Skills
- Microsoft Teams
- Conflict Resolution
- Analytical Thinking
- Adaptable and Flexible
- Microsoft Powerpoint
- Writing reports
- HIPAA Compliance
- Transcribing orders
- Excel
- Healthcare Software Proficiency
- Quality Assessments
- Workflow Coordination
Certification
- Wound Vac, 01/2009, Present
- LVN, 04/2024, TX
- CCHP, 2022-2024
- Certified End-of-life Doula, 2020-2025
Personal Information
Willing To Relocate: Anywhere
Timeline
Care Coordinator II
Populous Group- Centene
08.2024 - Current
Licensed Vocational Nurse
Ventana By Bucker
02.2024 - 07.2024
Licensed Vocational Nurse
Texas Health Presbyterian Hospital
02.2020 - 02.2024
Chronic Care Management Nurse
Orb Health, Inc.
08.2019 - 02.2020
Licensed Vocational Nurse - Home Health/Hospice Nurse
Home Health Agency
02.2008 - 08.2019
Licensed Vocational Nurse -
Dallas Nursing Institute
High School Diploma -
South Garland High School
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